{"id":3436,"date":"2014-07-29T23:55:57","date_gmt":"2014-07-29T20:55:57","guid":{"rendered":"https:\/\/trendline.ee\/?page_id=3436\/"},"modified":"2026-02-16T17:18:19","modified_gmt":"2026-02-16T14:18:19","slug":"home-2","status":"publish","type":"page","link":"https:\/\/trendline.ee\/en\/","title":{"rendered":"Trendline"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]JTNDJTIxLS0lMjBHb29nbGUlMjBUYWclMjBNYW5hZ2VyJTIwJTI4bm9zY3JpcHQlMjklMjAtLSUzRSUwQSUzQ25vc2NyaXB0JTNFJTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cuZ29vZ2xldGFnbWFuYWdlci5jb20lMkZucy5odG1sJTNGaWQlM0RHVE0tVzQ3VFQ3VzYlMjIlMEFoZWlnaHQlM0QlMjIwJTIyJTIwd2lkdGglM0QlMjIwJTIyJTIwc3R5bGUlM0QlMjJkaXNwbGF5JTNBbm9uZSUzQnZpc2liaWxpdHklM0FoaWRkZW4lMjIlM0UlM0MlMkZpZnJhbWUlM0UlM0MlMkZub3NjcmlwdCUzRSUwQSUzQyUyMS0tJTIwRW5kJTIwR29vZ2xlJTIwVGFnJTIwTWFuYWdlciUyMCUyOG5vc2NyaXB0JTI5JTIwLS0lM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"color: #808080;\">Measurably<\/span> <span style=\"color: #404040;\">better<strong>!<\/strong><\/span><\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;10&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1769366623351{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-109a4d25cacd802c6833af247258b175.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-109a4d25cacd802c6833af247258b175.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-109a4d25cacd802c6833af247258b175 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-109a4d25cacd802c6833af247258b175 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-109a4d25cacd802c6833af247258b175 alignnone  vc_custom_1771251172020 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/02\/icons8-laurel-wreath-100-25.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/02\/icons8-laurel-wreath-100-25.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/icons8-laurel-wreath-100-25-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #404040;\">Trendline &#8211; since 2002.<br \/>\n<\/span><\/h2>\n<h4 style=\"text-align: center;\">Experiences come while experiencing. Training and Mystery Shopping company Trendline has served <strong>hospitality<\/strong>, <strong>retail<\/strong> and B2B companies successfully for more than 25 years.<br \/>\nWe are happy to give this experience to your use in <strong>ALL BALTICS<\/strong>.<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row margin_bottom=&#8221;80&#8243;][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243;]<div class=\"hr-thin style-line\" style=\"width: 100%;border-color: rgba(224,77,96,0.5);border-top-width: 6px;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1612639263858{margin-bottom: 50px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<blockquote>\n<h3 style=\"text-align: center;\"><span style=\"color: #333333;\"><span style=\"color: #e04d60;\">WE\u00b4RE SMILING<\/span>\u239fRegistration for <\/span>2026 is open<\/h3>\n<\/blockquote>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1612639263858{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-a11a65f9a6d55141dd4cbf9ff441fb8f.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-a11a65f9a6d55141dd4cbf9ff441fb8f.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-a11a65f9a6d55141dd4cbf9ff441fb8f .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-a11a65f9a6d55141dd4cbf9ff441fb8f .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-a11a65f9a6d55141dd4cbf9ff441fb8f alignnone zoomInLeft animate-element  vc_custom_1769366844329 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><a href=\"https:\/\/trendline.ee\/en\/we-are-smiling\/\" class=\" layzr-bg rollover\" style=\"\" aria-label=\"Image\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20120%20119&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/01-_-pin-We-are-smiling-Trendline-Analytics-120x119.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/01-_-pin-We-are-smiling-Trendline-Analytics-120x119.png 120w, https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/01-_-pin-We-are-smiling-Trendline-Analytics-240x238.png 240w\" loading=\"eager\" style=\"--ratio: 120 \/ 119\" sizes=\"(max-width: 120px) 100vw, 120px\" width=\"120\" height=\"119\"  data-dt-location=\"https:\/\/trendline.ee\/en\/01-_-pin-we-are-smiling-trendline-analytics-3\/\" alt=\"\" \/><\/a><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1752241292738{margin-top: -10px !important;margin-left: -10px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-9a110747d777228c9029cc44254f8ede.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-9a110747d777228c9029cc44254f8ede.enable-bg-rollover .rollover-video i {\n  background: 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src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20120%20118&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/07\/pin-03-Meie-Naeratame-2025-Trendline-Analytics-120x118.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/07\/pin-03-Meie-Naeratame-2025-Trendline-Analytics-120x118.png 120w, https:\/\/trendline.ee\/wp-content\/uploads\/2025\/07\/pin-03-Meie-Naeratame-2025-Trendline-Analytics-240x236.png 240w\" loading=\"eager\" style=\"--ratio: 120 \/ 118\" sizes=\"(max-width: 120px) 100vw, 120px\" width=\"120\" height=\"118\"  data-dt-location=\"https:\/\/trendline.ee\/en\/pin-03-meie-naeratame-2025-trendline-analytics-2\/\" alt=\"Ait\u00e4h et naeratasid 2025 Trendline Analytics CX\" \/><\/a><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/6&#8243;]<span id=\"creative-link-wrap-5286\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span 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https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/pin-28-Meie-naeratame-2025-Trendline-Analytics-240x238.png 240w\" loading=\"eager\" style=\"--ratio: 120 \/ 119\" sizes=\"(max-width: 120px) 100vw, 120px\" width=\"120\" height=\"119\"  data-dt-location=\"https:\/\/trendline.ee\/en\/meie-naeratame-info-osalejale\/pin-28-meie-naeratame-2025-trendline-analytics\/\" alt=\"\" \/><\/a><\/div><\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-aa6c426e497a92b320192bb918799747.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-aa6c426e497a92b320192bb918799747.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-aa6c426e497a92b320192bb918799747 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-aa6c426e497a92b320192bb918799747 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-aa6c426e497a92b320192bb918799747 alignright zoomInUp animate-element  vc_custom_1769366867690 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><a href=\"https:\/\/trendline.ee\/en\/we-are-smiling\/\" class=\" layzr-bg rollover\" style=\"\" aria-label=\"Image\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20120%20120&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/pin-20-Meie-Naeratame-2025-Trendline-Analytics-1-120x120.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/pin-20-Meie-Naeratame-2025-Trendline-Analytics-1-120x120.png 120w, https:\/\/trendline.ee\/wp-content\/uploads\/2025\/10\/pin-20-Meie-Naeratame-2025-Trendline-Analytics-1-240x240.png 240w\" loading=\"eager\" style=\"--ratio: 120 \/ 120\" sizes=\"(max-width: 120px) 100vw, 120px\" width=\"120\" height=\"120\"  data-dt-location=\"https:\/\/trendline.ee\/en\/meie-naeratame-info-osalejale\/pin-20-meie-naeratame-2025-trendline-analytics\/\" alt=\"\" \/><\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row margin_bottom=&#8221;80&#8243;][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243;]<div class=\"hr-thin style-line\" style=\"width: 100%;border-color: rgba(224,77,96,0.5);border-top-width: 6px;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-d5baf25a25dd312d0116870838bfa02e.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-d5baf25a25dd312d0116870838bfa02e.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-d5baf25a25dd312d0116870838bfa02e .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-d5baf25a25dd312d0116870838bfa02e .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-d5baf25a25dd312d0116870838bfa02e alignnone  vc_custom_1736011817759 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-online-payment-with-a-credit-card-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-online-payment-with-a-credit-card-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/icons8-online-payment-with-a-credit-card-100-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"testostud\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Mystery Shopping in all Baltic countries<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">We measure Your staff`s service and sales skills.<br \/>\nWe find out where the &#8220;leaks&#8221; are. We\u2019ll show you how much <strong>effort<\/strong> (in %) you\u2019ve put into achieving today\u2019s <strong>results<\/strong>.<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-1911\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-1911 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/en\/mystery-shopping\/\" title=\"Mystery Shopping\"  class=\"ult_colorlink ult-responsive \" style=\"font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Learn more \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Learn more \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-02f4a23be2a2f510647836b3fc4cb7d8.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-02f4a23be2a2f510647836b3fc4cb7d8.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-02f4a23be2a2f510647836b3fc4cb7d8 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-02f4a23be2a2f510647836b3fc4cb7d8 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-02f4a23be2a2f510647836b3fc4cb7d8 alignnone  vc_custom_1736011850784 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-baseball-player-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-baseball-player-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/home-2\/icons8-baseball-player-100-2-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Customer Service Standards<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">&#8220;Lets play ball!&#8221; &#8230; but based on what rules? Basketball, volleyball, football, &#8230; baseball?<br \/>\nWe create Customer Service Standards and detailed guides according to the concept of each company and its departments.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-803e5bf959ce26c896c97d4bf134822f.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-803e5bf959ce26c896c97d4bf134822f.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-803e5bf959ce26c896c97d4bf134822f .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-803e5bf959ce26c896c97d4bf134822f .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-803e5bf959ce26c896c97d4bf134822f alignnone  vc_custom_1736011882228 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-internet-speed-test-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-internet-speed-test-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/customer-satisfaction-feedback-gathering\/icons8-internet-speed-test-100-copy-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u00a0 \u00a0<span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Customer feedback and CX<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\">Customer feedback is priced in gold. Trendline service keeps you in the loop with what your customers <strong>think<\/strong>, how they <strong>feel<\/strong> and if they are happy. Rather than overwhelming customers with requests, we create a natural way for them to provide feedback <strong>at their convenience<\/strong>.<\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-6774\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-6774 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/en\/customer-feedback-gathering\/\" title=\"Customer FEEDBACK gathering\"  class=\"ult_colorlink ult-responsive \" style=\"font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Learn more \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Learn more \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row animation=&#8221;fadeInUp&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;20&#8243; css=&#8221;.vc_custom_1625919034205{margin-bottom: -30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1539666611489{margin-top: -35px !important;margin-bottom: 5px !important;}&#8221;][rev_slider_vc alias=&#8221;est-_-kys-_-funktsioonid-1&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-f38ca8ad6eeac555d29c4419cf672a6f.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-f38ca8ad6eeac555d29c4419cf672a6f.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-f38ca8ad6eeac555d29c4419cf672a6f .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-f38ca8ad6eeac555d29c4419cf672a6f .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-f38ca8ad6eeac555d29c4419cf672a6f alignnone  vc_custom_1736011938351 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-training-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-training-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/home-2\/icons8-training-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Trainings<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">We teach new ones and make trainings for experienced ones.<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Thanks to our <a href=\"https:\/\/trendline.ee\/en\/mystery-shopping-4\/\">Mystery Shopping experience<\/a> (in retail, hospitality, financial and catering areas) we know exactly where the weak spots are.<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Refresh Your teams!<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-7b7b62e419db222fa2f3adb1f2ed7175.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-7b7b62e419db222fa2f3adb1f2ed7175.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-7b7b62e419db222fa2f3adb1f2ed7175 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-7b7b62e419db222fa2f3adb1f2ed7175 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-7b7b62e419db222fa2f3adb1f2ed7175 alignnone  vc_custom_1736011981271 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-recruiting-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-recruiting-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/platform\/icons8-recruiting-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Internal Auditing Tool<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Our User Interface is a practical tool for midlevel managers, coaches, trainers and etc. \u00a0to make shadow observations and to analyze the progress of employees.<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\"><span style=\"caret-color: #404040;\">User Interface will analyze and show exact weak spots by company, by department and by employee.<\/span><\/span><\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-5554\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-5554 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/en\/internal-auditing\/\" title=\"Internal auditing tool\"  class=\"ult_colorlink ult-responsive \" style=\"font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Learn more \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Learn more \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-aa14fa14558f19402ea5f842e183c985.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-aa14fa14558f19402ea5f842e183c985.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-aa14fa14558f19402ea5f842e183c985 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-aa14fa14558f19402ea5f842e183c985 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-aa14fa14558f19402ea5f842e183c985 alignnone  vc_custom_1736012007636 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-language-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-language-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/icons8-language-100-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"internal audit\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Multilingual Service<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Trendline <a href=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/\">Mystery Shopping<\/a> and <a href=\"https:\/\/trendline.ee\/en\/internal-auditing\/\">Internal Audit<\/a> Platform &#8220;speaks&#8221; and &#8220;swiches&#8221; between ENG, RUS, LAT, LIT, FIN, EST, ESP &#8230;<br \/>\nWe like to learn new languages.<br \/>\n<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Great solution for international corporations who are operating in different Countries.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">3 key factors of High Quality<br \/>\nMystery Shopping<\/span><\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-f7fc16aedcf8b7c511aa336c06ec765f.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-f7fc16aedcf8b7c511aa336c06ec765f.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-f7fc16aedcf8b7c511aa336c06ec765f .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-f7fc16aedcf8b7c511aa336c06ec765f .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-f7fc16aedcf8b7c511aa336c06ec765f alignnone  vc_custom_1736012048667 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-tailors-dummy-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-tailors-dummy-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/icons8-tailors-dummy-100-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\"><span style=\"caret-color: #808080;\">TAILOR MADE<br \/>\nQUESTIONNAIRES<\/span><\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Thanks to the more than 25 years<br \/>\nof traning work experience we know how to focuse on relevant.<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">During the preparation period we make the Questionaires which are in harmony with Your <a href=\"https:\/\/trendline.ee\/en\/customer-feedback-vs-mystery-shopping\/\">Service Standards<\/a> and expectations.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-23f0876ff26deea3d2ded5aa94588f4d.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-23f0876ff26deea3d2ded5aa94588f4d.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-23f0876ff26deea3d2ded5aa94588f4d .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-23f0876ff26deea3d2ded5aa94588f4d .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-23f0876ff26deea3d2ded5aa94588f4d alignnone  vc_custom_1736012107831 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/myst-shopper-unique.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/myst-shopper-unique.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/myst-shopper-unique-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"unique unikaalsed testostjad mystery shoppers sihtgrupp osalejad kellele on turunduskoolitus m\u00f5eldud suunatud digim\u00fc\u00fcgi koolitus teeninduskoolitus juhtimiskoolitus\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\"><span style=\"caret-color: #808080;\">UNIQUE<br \/>\nMYSTERY SHOPPERS<\/span><\/span><\/h4>\n<h4 style=\"text-align: center;\">All of our new Mystery Shoppers will be trained during webseminar to help them to understand the goal of the service and service process. Our Mystery Shoppers provide their service <strong>exclusevely for Trendline<\/strong> Analytics. In all Baltic countries we use <strong>local native speaking<\/strong> Mystery Shoppers.<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-b8bb3dd7c7dda9b0dc3d1e6ef14f81f9.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-b8bb3dd7c7dda9b0dc3d1e6ef14f81f9.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-b8bb3dd7c7dda9b0dc3d1e6ef14f81f9 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-b8bb3dd7c7dda9b0dc3d1e6ef14f81f9 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-b8bb3dd7c7dda9b0dc3d1e6ef14f81f9 alignnone  vc_custom_1736012146238 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-filter-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-filter-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/icons8-filter-100-copy-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\"><span style=\"caret-color: #808080;\">INTERACTIVE<br \/>\nUSER INTERFACE<\/span><\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Developed by Trendline to meet the dynamic needs of our Customers in different regions and in different languages.<\/span><\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-4074\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-4074 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/en\/platform\/\" title=\"Mystery Shopping Software Platform by Trendline\"  class=\"ult_colorlink ult-responsive \" style=\"font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Learn more \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Learn more \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row animation=&#8221;fadeInUp&#8221; margin_bottom=&#8221;0&#8243; css=&#8221;.vc_custom_1625571259829{margin-bottom: -30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1539666611489{margin-top: -35px !important;margin-bottom: 5px !important;}&#8221;][rev_slider_vc alias=&#8221;est-ref-uld-13&#8243;]<span id=\"creative-link-wrap-7366\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-7366 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/en\/reference\/\" title=\"Mystery Shopping Software Platform by Trendline\"  class=\"ult_colorlink ult-responsive \" style=\"font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Read more detailed references \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Read more detailed references \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-65bf05f60b65f7e6c16a0c1d7d4db818.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-65bf05f60b65f7e6c16a0c1d7d4db818.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-65bf05f60b65f7e6c16a0c1d7d4db818 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-65bf05f60b65f7e6c16a0c1d7d4db818 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-65bf05f60b65f7e6c16a0c1d7d4db818 alignnone  vc_custom_1736012182459 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-diploma-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-diploma-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/icons8-diploma-100-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">We can!<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">More than 25 years of experience. Lot of experience in making training, producing service standards and organizing Mystery Shopping waves.<\/span><\/h4>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Satisfied with our work:<br \/>\nTelia, <a href=\"https:\/\/www.circlek.ee\">Circle K,<\/a> Apple Baltics, IKEA, M\u00f6venpick, <a href=\"https:\/\/www.ramirent.com\">Ramirent a LOXAM Gompany<\/a>, Ibis, Given, <a href=\"https:\/\/www.rimi.ee\">Rimi<\/a>, Pet City, Tele2, Spice and Spice Home, <a href=\"https:\/\/www.ericsson.com\/en\">Ericsson<\/a>, Citycon Rocca al Mare, Citycon Kristiine, <a href=\"https:\/\/virukeskus.com\">Viru Center<\/a>,\u00a0<a href=\"https:\/\/sportland.ee\">Sportland<\/a>, <a href=\"https:\/\/www.swedbank.ee\/private\">Swedbank<\/a>,\u00a0<a href=\"https:\/\/www.apotheka.ee\">Apotheka<\/a>,\u00a0<a href=\"https:\/\/www.europcar.com\">Europcar<\/a>, <\/span><span style=\"color: #404040;\"><a href=\"https:\/\/www.hedonspa.com\/en\/\">Hedon<\/a> Spaa, <a href=\"https:\/\/spa.ee\">Tervis Spaa Group<\/a>, <a href=\"https:\/\/www.tallink.ee\/vali-reis\">Tallink<\/a>\u00a0Group, <a href=\"http:\/\/aqvahotels.ee\/en\">AQVA<\/a> Spaa, <a href=\"https:\/\/www.radissonhotels.com\/en-us\/brand\/radisson\">Radisson BLU<\/a>, <a href=\"https:\/\/www.swissotel.com\/hotels\/tallinn\/?cmpid=google_STL_search-brand-ww-en_brand-e-revsh&amp;gclid=CjwKCAjwh7H7BRBBEiwAPXjadrVZHsJTDVcSdNM1SSDYgz8OtjZUiQX0rAqw9bS1izyY8r0eyjezVxoCoEcQAvD_BwE\">Swiss\u00f4tel<\/a>\u00a0and others.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1641926422607{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-ee5197d08ba192de510c79d30853ae97.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-ee5197d08ba192de510c79d30853ae97.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-ee5197d08ba192de510c79d30853ae97 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-ee5197d08ba192de510c79d30853ae97 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-ee5197d08ba192de510c79d30853ae97 alignnone  vc_custom_1736184694636 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-meeting-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-meeting-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/icons8-meeting-100-copy-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Let&#8217;s meet!<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">We are happy to introduce our <a href=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-shopping-centres\/\">Mystery Shopping<\/a>\u00a0full service and our <a href=\"https:\/\/trendline.ee\/en\/platform\/\">Platform<\/a> and make a demo\u00a0<\/span><span style=\"color: #404040;\">presentation in Your office or by a video meeting.<\/span><\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;CONTACT US!&#8221; style=&#8221;3d&#8221; color=&#8221;chino&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Ftrendline.ee%2Fen%2Fcontact%2F||target:%20_blank|&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]JTNDJTIxLS0lMjBHb29nbGUlMjBUYWclMjBNYW5hZ2VyJTIwJTI4bm9zY3JpcHQlMjklMjAtLSUzRSUwQSUzQ25vc2NyaXB0JTNFJTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cuZ29vZ2xldGFnbWFuYWdlci5jb20lMkZucy5odG1sJTNGaWQlM0RHVE0tVzQ3VFQ3VzYlMjIlMEFoZWlnaHQlM0QlMjIwJTIyJTIwd2lkdGglM0QlMjIwJTIyJTIwc3R5bGUlM0QlMjJkaXNwbGF5JTNBbm9uZSUzQnZpc2liaWxpdHklM0FoaWRkZW4lMjIlM0UlM0MlMkZpZnJhbWUlM0UlM0MlMkZub3NjcmlwdCUzRSUwQSUzQyUyMS0tJTIwRW5kJTIwR29vZ2xlJTIwVGFnJTIwTWFuYWdlciUyMCUyOG5vc2NyaXB0JTI5JTIwLS0lM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text] Measurably better! [\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;10&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1769366623351{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;] Trendline &#8211; since 2002. Experiences come while experiencing. Training and Mystery Shopping company Trendline has served hospitality, retail and B2B companies successfully for more than 25 years. We are happy to give this experience to your use&hellip;<\/p>\n","protected":false},"author":7,"featured_media":27972,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3436","page","type-page","status-publish","has-post-thumbnail","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trendline - MEASURABLY better! - Estonia, Latvia, Lithuania.<\/title>\n<meta name=\"description\" content=\"Our complex services will help You to focuse and to address the main problems in Your Customer Service process. 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