{"id":29235,"date":"2025-06-12T11:13:45","date_gmt":"2025-06-12T08:13:45","guid":{"rendered":"https:\/\/trendline.ee\/testostud\/"},"modified":"2026-08-16T23:36:24","modified_gmt":"2026-08-16T20:36:24","slug":"mysteeriostokset","status":"publish","type":"page","link":"https:\/\/trendline.ee\/fi\/mysteeriostokset\/","title":{"rendered":"Testostud"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]JTNDJTIxLS0lMjBHb29nbGUlMjBUYWclMjBNYW5hZ2VyJTIwLS0lM0UlMEElM0NzY3JpcHQlM0UlMjhmdW5jdGlvbiUyOHclMkNkJTJDcyUyQ2wlMkNpJTI5JTdCdyU1QmwlNUQlM0R3JTVCbCU1RCU3QyU3QyU1QiU1RCUzQnclNUJsJTVELnB1c2glMjglN0IlMjdndG0uc3RhcnQlMjclM0ElMEFuZXclMjBEYXRlJTI4JTI5LmdldFRpbWUlMjglMjklMkNldmVudCUzQSUyN2d0bS5qcyUyNyU3RCUyOSUzQnZhciUyMGYlM0RkLmdldEVsZW1lbnRzQnlUYWdOYW1lJTI4cyUyOSU1QjAlNUQlMkMlMEFqJTNEZC5jcmVhdGVFbGVtZW50JTI4cyUyOSUyQ2RsJTNEbCUyMSUzRCUyN2RhdGFMYXllciUyNyUzRiUyNyUyNmwlM0QlMjclMkJsJTNBJTI3JTI3JTNCai5hc3luYyUzRHRydWUlM0JqLnNyYyUzRCUwQSUyN2h0dHBzJTNBJTJGJTJGd3d3Lmdvb2dsZXRhZ21hbmFnZXIuY29tJTJGZ3RtLmpzJTNGaWQlM0QlMjclMkJpJTJCZGwlM0JmLnBhcmVudE5vZGUuaW5zZXJ0QmVmb3JlJTI4aiUyQ2YlMjklM0IlMEElN0QlMjklMjh3aW5kb3clMkNkb2N1bWVudCUyQyUyN3NjcmlwdCUyNyUyQyUyN2RhdGFMYXllciUyNyUyQyUyN0dUTS1XNDdUVDdXNiUyNyUyOSUzQiUzQyUyRnNjcmlwdCUzRSUwQSUzQyUyMS0tJTIwRW5kJTIwR29vZ2xlJTIwVGFnJTIwTWFuYWdlciUyMC0tJTNF[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]JTNDJTIxLS0lMjBHb29nbGUlMjBUYWclMjBNYW5hZ2VyJTIwJTI4bm9zY3JpcHQlMjklMjAtLSUzRSUwQSUzQ25vc2NyaXB0JTNFJTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cuZ29vZ2xldGFnbWFuYWdlci5jb20lMkZucy5odG1sJTNGaWQlM0RHVE0tVzQ3VFQ3VzYlMjIlMEFoZWlnaHQlM0QlMjIwJTIyJTIwd2lkdGglM0QlMjIwJTIyJTIwc3R5bGUlM0QlMjJkaXNwbGF5JTNBbm9uZSUzQnZpc2liaWxpdHklM0FoaWRkZW4lMjIlM0UlM0MlMkZpZnJhbWUlM0UlM0MlMkZub3NjcmlwdCUzRSUwQSUzQyUyMS0tJTIwRW5kJTIwR29vZ2xlJTIwVGFnJTIwTWFuYWdlciUyMCUyOG5vc2NyaXB0JTI5JTIwLS0lM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<blockquote>\n<h3><span style=\"color: #808080;\"><strong>Mystery Shopping (mysteeriostokset) koko Baltiassa ja Suomessa<\/strong><\/span><\/h3>\n<\/blockquote>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;10&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1772026650037{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Lue ja pohdi, voisivatko n\u00e4m\u00e4 13 Trendlinen Mystery Shopping -palvelun kuvausta auttaa tekem\u00e4\u00e4n mysteeriostoksistanne hy\u00f6dyllisempi\u00e4.<\/span><\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-52c054efac30dd1d1c886932d044b90e.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-52c054efac30dd1d1c886932d044b90e.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-52c054efac30dd1d1c886932d044b90e .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-52c054efac30dd1d1c886932d044b90e .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-52c054efac30dd1d1c886932d044b90e alignnone  vc_custom_1742574909147 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-world-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-world-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-world-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"worldwide pan baltic mystery shopping testostud\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635572113{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">1<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Toimimme koko Baltiassa<\/span><\/span><\/h2>\n<h4>Tarjoamme Mystery Shopping -palvelun kokonaispalveluna (valmistelu, tutkimusaaltojen toteutus ja yhteenvedot) <strong>Virossa<\/strong>, <strong>Latviassa<\/strong> ja <strong>Liettuassa<\/strong>. T\u00e4m\u00e4 on erinomainen mahdollisuus mitata ja kehitt\u00e4\u00e4 <strong>yrityksi\u00e4nne<\/strong> ja <strong>br\u00e4ndej\u00e4nne<\/strong> saman palvelustandardin puitteissa. Tuloksia voi analysoida koko Baltian, yksitt\u00e4isen maan, tarkemman alueen tai jopa yksitt\u00e4isen toimipisteen tasolla.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-baf2e832c739855f03e6685890302e24.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-baf2e832c739855f03e6685890302e24.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-baf2e832c739855f03e6685890302e24 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-baf2e832c739855f03e6685890302e24 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-baf2e832c739855f03e6685890302e24 alignnone  vc_custom_1782408063094 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/myst-shopper-unique.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/myst-shopper-unique.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/myst-shopper-unique\/\" style=\"--ratio: 100 \/ 100;\" alt=\"unique unikaalsed testostjad mystery shoppers sihtgrupp osalejad kellele on turunduskoolitus m\u00f5eldud suunatud digim\u00fc\u00fcgi koolitus teeninduskoolitus juhtimiskoolitus\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635581126{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">2<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Ainutlaatuiset mysteeriasiakkaat<\/span><\/span><\/h2>\n<h4>K\u00e4yt\u00e4mme koko Baltiassa paikallisia mysteeriasiakkaita, jotka puhuvat maan kielt\u00e4<b> \u00e4idinkielen\u00e4\u00e4n<\/b>.<\/h4>\n<h4><strong>Testiasiakkaamme eiv\u00e4t tarjoa<\/strong> palveluaan<strong> muille Mystery Shopping -yrityksille<\/strong>.<\/h4>\n<h4>Trendlinen mysteeriasiakkaiden tukipalvelu tarjoaa heille jatkuvaa <strong>koulutusta<\/strong> ja <strong>palautetta<\/strong> siit\u00e4, miten toimia <strong>luontevasti<\/strong> <strong>ja<\/strong> <strong>yst\u00e4v\u00e4llisesti <\/strong>kuten tavallinen asiakas ja s\u00e4ilytt\u00e4\u00e4 n\u00e4in peitellyn asioinnin <strong>tarkoitus<\/strong>. Mysteeriasiakkaamme ovat <strong>motivoituneita<\/strong> oppimaan jatkuvasti ja noudattamaan selkeit\u00e4 skenaarioita. Maksamme mysteeriasiakkaillemme <strong>yli kaksinkertaisen palkkion<\/strong> p\u00e4\u00e4kilpailijoihin verrattuna.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-aa42f749f2671a77052960ae424d2982.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-aa42f749f2671a77052960ae424d2982.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-aa42f749f2671a77052960ae424d2982 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-aa42f749f2671a77052960ae424d2982 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-aa42f749f2671a77052960ae424d2982 alignnone  vc_custom_1782408541055 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-tailors-dummy-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-tailors-dummy-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-tailors-dummy-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635624425{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">3<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">R\u00e4\u00e4t\u00e4l\u00f6idyt kyselylomakkeet<\/span><\/span><\/h2>\n<h4>Yli 25 vuoden <a href=\"https:\/\/trendline.ee\/koolitused\/muugikoolitus-muuk-veebikohtumistel\/\">koulutuskokemuksen<\/a> ansiosta osaamme keskitty\u00e4 olennaiseen ja ymm\u00e4rr\u00e4mme palvelukonseptien erot.<\/h4>\n<h4>Esity\u00f6n aikana laadimme Mystery Shopping -lomakkeet, jotka huomioivat <strong>yrityksenne<\/strong> palvelu- tai myyntity\u00f6n <strong>erityispiirteet <\/strong>(osastokohtainen l\u00e4hestymistapa), ja sovimme realistiset skenaariot tutkimustilanteille.<\/h4>\n<h4>K\u00e4yt\u00e4mme my\u00f6s eri <strong>ty\u00f6prosessien<\/strong> mittaamiseen <strong>vastaavasti mukautettuja<\/strong> lomakkeita (k\u00e4ynti, puhelinkontakti, s\u00e4hk\u00f6posti, chat).<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-3a5dcd9d52a82ca9e489af28a5a6bdb2.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-3a5dcd9d52a82ca9e489af28a5a6bdb2.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-3a5dcd9d52a82ca9e489af28a5a6bdb2 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-3a5dcd9d52a82ca9e489af28a5a6bdb2 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-3a5dcd9d52a82ca9e489af28a5a6bdb2 alignnone  vc_custom_1782409309246 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-measure-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-measure-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-measure-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635632644{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">4<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Osoitamme objektiivisesti, mik\u00e4 est\u00e4\u00e4 paremman tuloksen<\/span><\/span><\/h2>\n<h4>Mittaamme suorituksen tasoa, emme niink\u00e4\u00e4n toissijaisia asioita kuten lattian puhtautta, tuotteiden sijoittelua tai henkil\u00f6st\u00f6n vaatetusta. Osoitamme konkreettisesti, mitk\u00e4 tekij\u00e4t vaikuttavat asiakkaidenne <strong>tunteisiin<\/strong> ja mik\u00e4 est\u00e4\u00e4 paremman <strong>taloudellisen tuloksen<\/strong>. Painopiste on olennaisten tekij\u00f6iden mittaamisessa.<\/h4>\n<h4>Eli jos Mystery Shopping -tulos olisi 60% odotuksestanne (sovittu lomake), johtop\u00e4\u00e4t\u00f6s on, ett\u00e4 t\u00e4m\u00e4nhetkinen &#8221;kassa&#8221; (tulos) syntyy henkil\u00f6st\u00f6n 60 prosentin panoksella. Ja jos esimerkiksi 80 prosentissa tapauksista kontaktin aloittaminen vaatii asiakkaan aloitteen (koska mysteeriasiakas ottaa kontaktin silloinkin, kun kukaan ei sovitussa ajassa tule h\u00e4nen luokseen), n\u00e4ette, ett\u00e4 t\u00e4m\u00e4nhetkisen kassan tekev\u00e4t suurelta osin asiakkaat itse (ostamalla) ja ett\u00e4 henkil\u00f6st\u00f6n k\u00e4ytt\u00e4ytymisen muuttaminen voisi tuoda hyvin suuren my\u00f6nteisen muutoksen.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-23d20e0031cb6d9c09065c2f40b44c52.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-23d20e0031cb6d9c09065c2f40b44c52.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-23d20e0031cb6d9c09065c2f40b44c52 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-23d20e0031cb6d9c09065c2f40b44c52 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-23d20e0031cb6d9c09065c2f40b44c52 alignnone  vc_custom_1782413836746 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-id-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-id-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-id-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635640886{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">5<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Nimikohdennus<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\"><span style=\"caret-color: #404040;\">K\u00e4yt\u00e4mme nimikohdennuksen ratkaisua v\u00e4ltt\u00e4\u00e4ksemme tilanteen, jossa suurin osa tapauksista &#8221;osuu&#8221; samalle innokkaalle ty\u00f6ntekij\u00e4lle. N\u00e4in saatte yleiskuvan <strong>huomattavasti useamman ty\u00f6ntekij\u00e4n<\/strong> taidoista ja asenteista, ja on my\u00f6s mahdollista palkita nimelt\u00e4. Meill\u00e4 on useita fiksuja ratkaisuja ja hyv\u00e4\u00e4 kokemusta nimikohdennuksen toteuttamisesta.<\/span><\/span><\/h4>\n<h4>Tietysti tutkimuksia voi tilata my\u00f6s niin, ettei ty\u00f6ntekij\u00f6iden nimi\u00e4 kirjata ja ker\u00e4t\u00e4\u00e4n <strong>anonyymi\u00e4<\/strong> mutta silti <strong>osastokohtaista<\/strong> tietoa.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-d75690feb05705ea450af40865409459.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-d75690feb05705ea450af40865409459.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-d75690feb05705ea450af40865409459 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-d75690feb05705ea450af40865409459 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-d75690feb05705ea450af40865409459 alignnone  vc_custom_1782408425925 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-filter-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-filter-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-filter-100-copy\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635647682{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">6<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1782644560792{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Vuorovaikutteinen analyysi<\/span><\/span><\/h2>\n<h4>Monikielinen <a href=\"https:\/\/trendline.ee\/kasutajaliides\/\">alusta<\/a> n\u00e4ytt\u00e4\u00e4 myynti- ja <a href=\"https:\/\/trendline.ee\/mis-vaartust-loob-keskmise-teadmine\/\">palveluprosessin<\/a> <strong>vahvat<\/strong> ja <strong>heikot<\/strong> kohdat <strong>helposti<\/strong> ymm\u00e4rrett\u00e4v\u00e4sti. N\u00e4yt\u00e4mme neuvot pullonkaulojen ratkaisemiseen suoraan alustalla. Kehit\u00e4mme alustan toiminnallisuutta asiakkaiden toiveiden mukaan.<\/h4>\n<h4>Jokainen asiakas voi itse m\u00e4\u00e4ritt\u00e4\u00e4 t\u00e4rke\u00e4t kriteerit, joita mitataan, <strong>vertaillaan<\/strong> ja <strong>analysoidaan<\/strong>. Eri aikoina voi keskitty\u00e4 eri tekij\u00f6ihin ja vertailla aiempiin <strong>jaksoihin<\/strong>. Perusteellinen ja oikein painotettu analyysi auttaa tekem\u00e4\u00e4n <a href=\"https:\/\/trendline.ee\/tagasiside-andmine-testostude-pohjal\/\">palautteen antamisesta<\/a> rakentavaa ja hy\u00f6dyllist\u00e4.<\/h4>\n<h4>Mystery Shoppingin (ulkoinen auditointi), <a href=\"https:\/\/trendline.ee\/kliendikogemuse-tagasiside-kogumine\/\">tavallisen asiakkaan mielipiteen<\/a> (CX) ja <a href=\"https:\/\/trendline.ee\/siseaudit\/\">sis\u00e4isen auditoinnin<\/a> (esihenkil\u00f6iden omien palveluhavaintojen) analyysi <strong>samassa paikassa<\/strong>. Tutkimusaallon j\u00e4lkeen ei tarvitse itse koota staattista ja aikaa viev\u00e4\u00e4 yhteenvetoa Exceliss\u00e4 tai muualla.<\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-1465\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-1465 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/fi\/kasutajaliides\/\" title=\"Trendline KASUTAJALIIDES\" target=\"_blank\" rel=\"noopener\"  class=\"ult_colorlink ult-responsive  vc_custom_1785181823679\" style=\"float:left;font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Alustan esittelysivulle \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Alustan esittelysivulle \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-6ff87d84a10a1055252ec9b438a3b9da.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-6ff87d84a10a1055252ec9b438a3b9da.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-6ff87d84a10a1055252ec9b438a3b9da .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-6ff87d84a10a1055252ec9b438a3b9da .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-6ff87d84a10a1055252ec9b438a3b9da alignnone  vc_custom_1782409521916 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/toovestlus-2.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/toovestlus-2.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/toovestluste-hindamine\/toovestlus-2-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635654277{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">7<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1782644716626{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Johtamisen ty\u00f6kalu<\/span><\/span><\/h2>\n<h4>Trendline-ymp\u00e4rist\u00f6 on <strong>johtamisen ty\u00f6kalu<\/strong> testitapauksiin perustuvan <strong>palautteen antamiseen<\/strong> ja <strong>sopimusten kirjaamiseen<\/strong>.<\/h4>\n<h4>Alustan k\u00e4ytt\u00f6 kaikille k\u00e4ytt\u00e4jillenne sis\u00e4ltyy palvelun hintaan, sill\u00e4 juuri sit\u00e4 <strong>te ostatte<\/strong> &#8211; <strong>analysoitavaa tietoa<\/strong> (ei yksitt\u00e4isi\u00e4 lomakkeita).<\/h4>\n<h4>Hintaan sis\u00e4ltyy Trendline-ymp\u00e4rist\u00f6n <strong>aloitusesittely<\/strong> k\u00e4ytt\u00e4jillenne (esimerkiksi ensimm\u00e4isen tutkimusaallon datan ker\u00e4\u00e4misen j\u00e4lkeen) ja tarvittaessa koko yhteisty\u00f6n ajan <strong>opastus<\/strong> siihen, miten l\u00f6yt\u00e4\u00e4 tietty\u00e4 tietoa ja yhteyksi\u00e4.<\/h4>\n<h4>Halutessanne opetamme esihenkil\u00f6ille ja sis\u00e4isille kouluttajille, miten k\u00e4yd\u00e4 tuloksellisia <a href=\"https:\/\/trendline.ee\/koolitused\/juhtimiskoolitus-labimoeldud-tagasiside-andmine\/\">palaute<\/a><a href=\"https:\/\/trendline.ee\/tagasiside-andmine-testostude-pohjal\/\">keskusteluja<\/a>.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-62d5d45990251e809b7a84e75b3e166e.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-62d5d45990251e809b7a84e75b3e166e.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-62d5d45990251e809b7a84e75b3e166e .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-62d5d45990251e809b7a84e75b3e166e .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-62d5d45990251e809b7a84e75b3e166e alignnone  vc_custom_1782412046943 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/06\/icons8-user-settings-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/06\/icons8-user-settings-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-user-settings-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635660831{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">8<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1783175542596{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">K\u00e4ytt\u00e4j\u00e4nne n\u00e4kev\u00e4t juuri sen, mink\u00e4 sallitte<\/span><\/span><\/h2>\n<h4>Luomme alustalle rakennettanne varten rajattoman m\u00e4\u00e4r\u00e4n k\u00e4ytt\u00e4ji\u00e4, juuri niin monta kuin tarvitsette. Jokaiselle k\u00e4ytt\u00e4j\u00e4lle voitte m\u00e4\u00e4ritt\u00e4\u00e4, mit\u00e4 h\u00e4nelle n\u00e4ytet\u00e4\u00e4n, esimerkiksi yksitt\u00e4isen <strong>osaston<\/strong>, <strong>alueen<\/strong>, <strong>maan<\/strong> tai useamman maan tulokset. Tai <strong>esimerkiksi<\/strong>, jos kyseess\u00e4 on uusien ty\u00f6ntekij\u00f6iden <strong>kouluttaja<\/strong>, h\u00e4nelle n\u00e4ytet\u00e4\u00e4n kaikkien &#8221;<strong>Oppilas<\/strong>&#8221;-merkinn\u00e4ll\u00e4 varustettujen ty\u00f6ntekij\u00f6iden tapaukset.<\/h4>\n<h4>K\u00e4ytt\u00e4jienne m\u00e4\u00e4r\u00e4\u00e4 Trendline-ymp\u00e4rist\u00f6ss\u00e4 <strong>ei ole rajoitettu<\/strong> eik\u00e4 se <strong>vaikuta<\/strong> palvelun <strong>hintaan<\/strong>.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-eaea057a0280385abd2ab4aea9f36f5c.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-eaea057a0280385abd2ab4aea9f36f5c.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-eaea057a0280385abd2ab4aea9f36f5c .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-eaea057a0280385abd2ab4aea9f36f5c .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-eaea057a0280385abd2ab4aea9f36f5c alignnone  vc_custom_1782409654844 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-paper-plane-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-paper-plane-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/koolitused\/oskused-ja-hoiakud-klienditeeninduses\/icons8-paper-plane-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"hoiakute koolitus klienditeenindus teeninduskoolitus m\u00fc\u00fcgikoolitus turunduskoolitus\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635667542{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">9<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Tietojen vientimahdollisuus<\/span><\/span><\/h2>\n<h4>Kaikki ker\u00e4tyt tiedot voitte halutessanne <strong>vied\u00e4<\/strong> (esimerkiksi Exceliin, kun tulokset on lis\u00e4tt\u00e4v\u00e4 muiden mittareiden yhteyteen, esimerkiksi bonusrahaston parametrina). My\u00f6s <strong>kaikki yksitt\u00e4iset tapaukset<\/strong> ja muu tieto voidaan tallentaa PDF-muodossa (esimerkiksi yksitt\u00e4isten tapausten lomakkeiden v\u00e4litt\u00e4miseksi ty\u00f6ntekij\u00f6ille).<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-c135f0d8413d71929a9daa053b86eded.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-c135f0d8413d71929a9daa053b86eded.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-c135f0d8413d71929a9daa053b86eded .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-c135f0d8413d71929a9daa053b86eded .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-c135f0d8413d71929a9daa053b86eded alignnone  vc_custom_1736066836102 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-language-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-language-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-language-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635674059{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">10<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Monikielinen ratkaisu<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">K\u00e4ytt\u00e4j\u00e4 voi valita Trendline-alustan kielen itse: EST, <a href=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/\">ENG<\/a>, <a href=\"https:\/\/trendline.ee\/lv\/slepena-vertesana\/\">LAT<\/a>, <a href=\"\/?page_id=8494\">LIT<\/a>, FIN, RUS &#8230; tai muun sovitun kielen.<\/span><\/h4>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Erinomainen ratkaisu yrityksille, joiden tutkimusaallot toteutetaan samanaikaisesti useassa maassa ja joiden on n\u00e4ht\u00e4v\u00e4 tulokset esimerkiksi p\u00e4\u00e4konttorin kielell\u00e4. Alustaymp\u00e4rist\u00f6n sek\u00e4 kysymysten ja vastausten k\u00e4\u00e4nn\u00f6sten lis\u00e4ksi k\u00e4\u00e4nnet\u00e4\u00e4n my\u00f6s <strong>vapaan tekstin<\/strong> <strong>kommentit.<\/strong><\/span><\/h4>\n<h4>Mahdollisuus oppia saman konsernin muiden alueiden yksik\u00f6ilt\u00e4, mitk\u00e4 kehitystoimet tuottavat mit\u00e4kin tuloksia.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-be65b9a2aafc71d2f511f9899ccafc18.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-be65b9a2aafc71d2f511f9899ccafc18.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-be65b9a2aafc71d2f511f9899ccafc18 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-be65b9a2aafc71d2f511f9899ccafc18 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-be65b9a2aafc71d2f511f9899ccafc18 alignnone  vc_custom_1782413753176 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-fingerprint-settings-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-fingerprint-settings-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/siseaudit\/icons8-fingerprint-settings-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1782635681177{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">11<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Turvallisesti suojattu tieto<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Halutessanne voimme sallia p\u00e4\u00e4syn tietoihinne vain m\u00e4\u00e4ritt\u00e4mist\u00e4nne <strong>IP-osoitteista<\/strong> eli m\u00e4\u00e4ritt\u00e4m\u00e4nne &#8221;turvaportin&#8221; kautta. T\u00e4m\u00e4 tarjoaa <strong>lis\u00e4suojaa<\/strong> yrityst\u00e4nne koskeville tiedoille. T\u00e4rke\u00e4 ratkaisu kansainv\u00e4lisille konserneille, joilla on korkeat tietoturvavaatimukset heit\u00e4 koskeville tiedoille.<\/span><\/h4>\n<h4>Suuret yritykset voivat kirjautua <strong>Azure AD<\/strong>&#8211; tai <strong>Office 365<\/strong> -k\u00e4ytt\u00e4jill\u00e4. T\u00e4m\u00e4 lis\u00e4\u00e4 turvallisuutta, helpottaa tiedon saatavuutta ja auttaa pit\u00e4m\u00e4\u00e4n yrityksenne k\u00e4ytt\u00e4j\u00e4t ja heille m\u00e4\u00e4ritetyt oikeudet ajan tasalla.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-0e184aac7bc023644e58e137dae1c61e.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-0e184aac7bc023644e58e137dae1c61e.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-0e184aac7bc023644e58e137dae1c61e .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-0e184aac7bc023644e58e137dae1c61e .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-0e184aac7bc023644e58e137dae1c61e alignnone  vc_custom_1784817188168 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-head-with-brain-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-head-with-brain-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-head-with-brain-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"interaktiivne anal\u00fc\u00fcs kasutajaliides platform kliendikogemuse kaardistamine CX\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1784816299144{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">12<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Objektiivinen, tarkka ja kiistaton tieto<\/span><\/span><\/h2>\n<h4>Jos t\u00e4st\u00e4 on sovittu <strong>asiakkaan<\/strong> ja <strong>asiakkaan ty\u00f6ntekij\u00f6iden<\/strong> kanssa, on mahdollista k\u00e4ytt\u00e4\u00e4 eritt\u00e4in tarkkaa ja sis\u00e4ll\u00f6lt\u00e4\u00e4n vastalauseetonta ratkaisua. (<strong>1<\/strong>) Mystery Shopper <strong>tallentaa<\/strong> keskustelun. (<strong>2<\/strong>) T\u00e4ytt\u00e4\u00e4 kyselylomakkeen <strong>muistista<\/strong>. (<strong>3<\/strong>) <strong>Tarkistaa<\/strong> sen tallenteesta. Ty\u00f6 toimitetaan sitten tarkastajalle. (<strong>4<\/strong>) Tarkastaja tarkistaa kyselylomakkeen transkriptiota vasten. (<strong>5<\/strong>) Trendline-alustan teko\u00e4lyratkaisu (AI) tarkistaa kyselylomakkeessa tehdyt valinnat tallenteen ja transkription perusteella ja ehdottaa tarvittaessa erityisi\u00e4 kohtia uudelleentarkastelua varten. (<strong>6<\/strong>) Tarvittaessa selvenn\u00e4mme yksityiskohtia suoraan mystery shopperin kanssa alustan sis\u00e4ll\u00e4. T\u00e4ll\u00e4 tavoin voimme sulkea pois 99 % mystery shopper -virheist\u00e4, jos niit\u00e4 ylip\u00e4\u00e4t\u00e4\u00e4n tapahtuu.<\/h4>\n<h4>Tarvittaessa asiakkaan edustajalle voidaan my\u00f6s antaa p\u00e4\u00e4sy testitapauksen anonymisoituun transkriptioon sen oikeellisuuden tarkistamiseksi. Kaikki tallenteet poistetaan, kun teht\u00e4v\u00e4 on lukittu. T\u00e4m\u00e4 teko\u00e4lypohjainen ratkaisu mahdollistaa anonyymien \u2013 aitojen mystery shoppailujen \u2013 s\u00e4ilytt\u00e4misen, koska p\u00e4iv\u00e4m\u00e4\u00e4r\u00e4t voidaan poistaa kyselylomakkeista, samalla kun asiakkaan edustajalla s\u00e4ilyy objektiivinen ja tarkka varmennuskeino. T\u00e4ll\u00e4 tavoin yhdist\u00e4mme inhimillisen ymm\u00e4rryksen, analyysin ja joustavuuden teko\u00e4lyn tuomaan tekniseen tarkkuuteen.<br \/>\nLyhyesti sanottuna: jos jokin on tekemisen arvoinen, se on teht\u00e4v\u00e4 hyvin. Jos mystery shoppailujen avulla ker\u00e4tyt tiedot eiv\u00e4t olisi luotettavia, ty\u00f6ntekij\u00e4t saisivat nopeasti allergisen reaktion ja koko palvelun tarkoitus vesittyisi.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-575d30312015ebf5be3ae56b0d4a33a0.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-575d30312015ebf5be3ae56b0d4a33a0.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-575d30312015ebf5be3ae56b0d4a33a0 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-575d30312015ebf5be3ae56b0d4a33a0 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-575d30312015ebf5be3ae56b0d4a33a0 alignnone  vc_custom_1736066830560 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-report-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-report-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-report-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"kokkuv\u00f5tte raport anal\u00fc\u00fcs kokkuv\u00f5te tugevused ja n\u00f5rkused naeratus naeratame\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1785181535390{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #999999;\">13<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Selke\u00e4 raportti, kun Mystery Shopping on tehty<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Halutessanne analysoimme tulokset tutkimusaallon p\u00e4\u00e4tytty\u00e4 (tai esimerkiksi kerran vuodessa) ja kokoamme pitk\u00e4n kokemuksemme pohjalta keskeiset <strong>vahvuudet<\/strong>, <strong>heikkoudet<\/strong> ja <strong>kehityssuositukset<\/strong>. Esit\u00e4mme keskeisten kohtien vertailutiedot aiempiin jaksoihin n\u00e4hden.<\/span><\/h4>\n<h4 style=\"text-align: left;\"><span style=\"color: #333333;\">Mystery Shopping on t\u00e4rke\u00e4 tapa koota sy\u00f6tett\u00e4 kehitystoimille. Kun Mystery Shopping on tehty, toimitamme tulokset ja kehityssuositukset johdollenne, <a href=\"https:\/\/trendline.ee\/koolitused\/juhtimiskoolitus-labimoeldud-tagasiside-andmine\/\">osastop\u00e4\u00e4llik\u00f6ille<\/a> tai sis\u00e4isille kouluttajille sek\u00e4 kirjallisesti <\/span><span style=\"color: #333333;\"><strong><em>PDF<\/em><\/strong>-tiedostona, <\/span><span style=\"color: #333333;\">ett\u00e4 halutessanne palautekokouksessa, ja n\u00e4yt\u00e4mme, miten ker\u00e4tyst\u00e4 tiedosta saa parhaan hy\u00f6dyn ja miss\u00e4 j\u00e4rjestyksess\u00e4 kannattaa alkaa toimia. T\u00e4m\u00e4 tieto on erinomainen perusta asiakaspalvelun <a href=\"https:\/\/trendline.ee\/hea-teenindus\/\">harkitulle kehitt\u00e4miselle<\/a>.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;-20&#8243; margin_bottom=&#8221;100&#8243; css=&#8221;.vc_custom_1586453864842{margin-bottom: 50px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #e04d60;\">Tee MYSTERY SHOPPINGISTA mitattavampaa!<\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243; full_width_row=&#8221;true&#8221; css=&#8221;.vc_custom_1782416694985{margin-bottom: 50px !important;}&#8221;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-color: rgba(224,77,96,0.3);border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1596272822979{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1596272812740{border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Tutkimusalueet<\/span><\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1596273199782{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396949603{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-5b9d766bdececab8eb48e4bc0608bdd7.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-5b9d766bdececab8eb48e4bc0608bdd7.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-5b9d766bdececab8eb48e4bc0608bdd7 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-5b9d766bdececab8eb48e4bc0608bdd7 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-5b9d766bdececab8eb48e4bc0608bdd7 alignnone  vc_custom_1742575373150 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-outlet-location-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-outlet-location-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-outlet-location-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"kaubanduskeskuse testostud jaekett kaem\u00fc\u00fck kauplus esindus\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">KAUPPAKESKUS<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Mittaamme <a href=\"https:\/\/trendline.ee\/testost-keskustes-miks-ja-kuidas\/\">keskusten<\/a> asiakaspalvelua kategorioittain. My\u00f6s palvelun luonnetta, esimerkiksi kassan, myym\u00e4l\u00e4n, <em>pop up<\/em> -pisteen jne. mukaan. Vertailulistat eri kategorioittain.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396957499{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-47d9ca78bd3170c11c933162a33c52ef.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-47d9ca78bd3170c11c933162a33c52ef.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-47d9ca78bd3170c11c933162a33c52ef .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-47d9ca78bd3170c11c933162a33c52ef .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-47d9ca78bd3170c11c933162a33c52ef alignnone  vc_custom_1735996683732 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-door-hanger-100-copy-2.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-door-hanger-100-copy-2.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-door-hanger-100-copy-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">HOTELLI, KYLPYL\u00c4<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Testik\u00e4ynneill\u00e4 arvioimme hotellin tai kylpyl\u00e4n eri osastojen palvelutasoa. K\u00e4yt\u00e4mme osastokohtaisia lomakkeita &#8211; vastaanotto, ravintola, <em>lobby<\/em>-baari, hoidot, kylpyl\u00e4n vastaanotto jne.<\/span><\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-6451\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-6451 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/fi\/mysteeriostokset\/hotelli-voi-spaa-testkulastused\/\" title=\"Hotelli v\u00f5i spaa TESTK\u00dcLASTUSED\" target=\"_blank\" rel=\"noopener\"  class=\"ult_colorlink ult-responsive  vc_custom_1785181502393\" style=\"float:left;font-weight:normal;color:#a3a3a3; \"  data-textcolor=\"#a3a3a3\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Lue palvelusta \u203a\" style=\"color:#a3a3a3;;;\" class=\"ult_btn10_span   \">Lue palvelusta \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396963358{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-733d67b3ca8023c4609ba8f2fc2828ce.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-733d67b3ca8023c4609ba8f2fc2828ce.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-733d67b3ca8023c4609ba8f2fc2828ce .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-733d67b3ca8023c4609ba8f2fc2828ce .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-733d67b3ca8023c4609ba8f2fc2828ce alignnone  vc_custom_1742574942970 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-bicycle-basket-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-bicycle-basket-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-bicycle-basket-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"jaeketi testostud\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">V\u00c4HITT\u00c4ISKETJUN MYSTERY SHOPPING<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Testaamme, vastaako ty\u00f6ntekij\u00f6idenne asiakaskohtaaminen <a href=\"https:\/\/trendline.ee\/testostude-kvaliteet-kuidas-hinnata\/\">odotuksianne<\/a>. Alue- ja osastokohtainen analyysi. On mahdollista kehitt\u00e4\u00e4 oikeita ty\u00f6ntekij\u00f6it\u00e4 juuri oikeissa aiheissa.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1596272675410{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396970102{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-68aa75d2e9fc09bf70a338e61994d102.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-68aa75d2e9fc09bf70a338e61994d102.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-68aa75d2e9fc09bf70a338e61994d102 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-68aa75d2e9fc09bf70a338e61994d102 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-68aa75d2e9fc09bf70a338e61994d102 alignnone  vc_custom_1735996908549 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-drink-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-drink-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-drink-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">RAVINTOLA, KAHVILA<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Kartoitamme palveluprosessin vahvat ja heikot osat. N\u00e4yt\u00e4mme <a href=\"https:\/\/trendline.ee\/testostuteenus-subjektiivne-vs-objektiivne\/\">objektiivisesti<\/a>, mik\u00e4 est\u00e4\u00e4 paremman taloudellisen tuloksen ja miten mitk\u00e4kin kehitystoimet vaikuttavat.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396978089{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-5d60631398bf44f442502db3b476f5e7.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-5d60631398bf44f442502db3b476f5e7.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-5d60631398bf44f442502db3b476f5e7 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-5d60631398bf44f442502db3b476f5e7 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-5d60631398bf44f442502db3b476f5e7 alignnone  vc_custom_1735996966758 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-phone-bubble-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-phone-bubble-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-phone-bubble-100-copy\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">PUHELUT<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Testaamme puhelinkeskuksenne tai myyntiosastonne asiakaskohtaamista. Eri ty\u00f6ntekij\u00f6it\u00e4 voidaan testata nimelt\u00e4 ty\u00f6vuorolistojen mukaan. Analyysi esimerkiksi aiheittain.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396984037{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-0e321e874a6fba7c7a7d4c3217065dab.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-0e321e874a6fba7c7a7d4c3217065dab.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-0e321e874a6fba7c7a7d4c3217065dab .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-0e321e874a6fba7c7a7d4c3217065dab .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-0e321e874a6fba7c7a7d4c3217065dab alignnone  vc_custom_1735997025671 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-car-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-car-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-car-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">AUTOMYYNTI<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Analysoimme uusien ja k\u00e4ytettyjen autojen myyntiprosessin tasoa asiakkaan ensimm\u00e4isest\u00e4 tiedustelusta aina myyj\u00e4n j\u00e4lkiyhteydenottoon asti. Kokemusta koko Baltiasta.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1612622368025{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396991051{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-a19edadcf1effd59741b575809d25734.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-a19edadcf1effd59741b575809d25734.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-a19edadcf1effd59741b575809d25734 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-a19edadcf1effd59741b575809d25734 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-a19edadcf1effd59741b575809d25734 alignnone  vc_custom_1735997179897 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-badge-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-badge-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-badge-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">I\u00c4N KYSYMINEN<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Koeostot osoittavat, kuinka hyvin ruokakaupassanne, huoltoasemallanne tai ravitsemisliikkeess\u00e4nne <a href=\"https:\/\/trendline.ee\/testostud\/alkoholi-kontrollostud-noored\/\">nuorilta kysyt\u00e4\u00e4n henkil\u00f6llisyystodistusta<\/a>, kun he haluavat ostaa alkoholia. Perusteellinen analyysi alustalla.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396997766{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-306b8aeb9a34c8c90826926b11b73164.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-306b8aeb9a34c8c90826926b11b73164.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-306b8aeb9a34c8c90826926b11b73164 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-306b8aeb9a34c8c90826926b11b73164 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-306b8aeb9a34c8c90826926b11b73164 alignnone  vc_custom_1742575396816 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-tv-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-tv-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-tv-100-copy\/\" style=\"--ratio: 100 \/ 100;\" alt=\"toote v\u00f5i brandi testostud\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">TUOTE TAI BR\u00c4NDI<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Mittaamme objektiivisesti ja selke\u00e4sti, mit\u00e4 argumentteja ja miss\u00e4 m\u00e4\u00e4rin k\u00e4ytet\u00e4\u00e4n tuotteenne \/ br\u00e4ndinne myynniss\u00e4 verrattuna kilpailijoiden samoihin tuoteryhmiin.<\/span><\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-4426\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-4426 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/en\/mystery-shopping-in-baltic-countries\/product-or-brand\/\" target=\"_blank\" rel=\"noopener\"  class=\"ult_colorlink ult-responsive  vc_custom_1783960954877\" style=\"float:left;font-weight:normal;color:#a3a3a3; \"  data-textcolor=\"#a3a3a3\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Lue palvelusta \u203a\" style=\"color:#a3a3a3;;;\" class=\"ult_btn10_span   \">Lue palvelusta \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596397005390{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-6f228cae5ebbbc8a559b84a7384c0414.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-6f228cae5ebbbc8a559b84a7384c0414.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-6f228cae5ebbbc8a559b84a7384c0414 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-6f228cae5ebbbc8a559b84a7384c0414 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-6f228cae5ebbbc8a559b84a7384c0414 alignnone  vc_custom_1736080746840 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-chair-side-view-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-chair-side-view-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-chair-side-view-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">OSTOYMP\u00c4RIST\u00d6<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Alan asiantuntijoita hy\u00f6dynt\u00e4en analysoimme ostoymp\u00e4rist\u00f6n tasoa, sen asiakasl\u00e4ht\u00f6isyytt\u00e4 ja vaikutusta <a href=\"https:\/\/trendline.ee\/kliendikogemuse-tagasiside-kogumine\/\">asiakaskokemuksen<\/a> syntyyn. Analysoimme fyysist\u00e4 asiakasymp\u00e4rist\u00f6\u00e4.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1612622368025{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1734103414295{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 20px !important;border-color: #ffffff !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-ba92c5e04cf5317b2071a629e417bfb4.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-ba92c5e04cf5317b2071a629e417bfb4.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-ba92c5e04cf5317b2071a629e417bfb4 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-ba92c5e04cf5317b2071a629e417bfb4 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-ba92c5e04cf5317b2071a629e417bfb4 alignnone  vc_custom_1739640231859 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-measure-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-measure-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-measure-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Haluatteko mitata jotain muuta?<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\"><span style=\"caret-color: #404040;\">Kertokaa rohkeasti, mit\u00e4 haluatte, niin mietimme yhdess\u00e4, miten voimme palvella teit\u00e4.<\/span><\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1596396997766{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 20px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-0ef05649c9f7417e0414e4f4a8d717a7.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-0ef05649c9f7417e0414e4f4a8d717a7.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-0ef05649c9f7417e0414e4f4a8d717a7 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-0ef05649c9f7417e0414e4f4a8d717a7 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-0ef05649c9f7417e0414e4f4a8d717a7 alignnone  vc_custom_1735997514420 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-company-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-company-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-company-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">KIINTEIST\u00d6NV\u00c4LITT\u00c4J\u00c4<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Kartoitamme uudiskohteiden ja j\u00e4lkimarkkinoiden kiinteist\u00f6nv\u00e4litt\u00e4jien myyntitaitoja tiedusteluihin vastaamisesta aina kaupan p\u00e4\u00e4tt\u00e4miseen asti. N\u00e4yt\u00e4mme konkreettisesti, mill\u00e4 argumenteilla ja kuinka vakuuttavasti kohteita esitell\u00e4\u00e4n ja myyd\u00e4\u00e4n.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1739639639596{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #F7F7F7 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 20px !important;border-color: #FFFFFF !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-18dce1bff0b3e192ff7ee9a5b05b0c99.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-18dce1bff0b3e192ff7ee9a5b05b0c99.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-18dce1bff0b3e192ff7ee9a5b05b0c99 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-18dce1bff0b3e192ff7ee9a5b05b0c99 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-18dce1bff0b3e192ff7ee9a5b05b0c99 alignnone  vc_custom_1739639533765 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-cooperation-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/icons8-cooperation-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-cooperation-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">TY\u00d6HAASTATTELUJEN ARVIOINTI<\/span><\/span><\/h3>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Mittaamme niiden osastop\u00e4\u00e4llik\u00f6iden taitoja (miss\u00e4 m\u00e4\u00e4rin he noudattavat haastattelun rakennetta) ja asenteita (millaisen tunteen he luovat ty\u00f6nhakijalle), joiden on omalla alueellaan itse suoritettava <a href=\"https:\/\/trendline.ee\/testostud\/toovestluste-hindamine\/\">ty\u00f6haastatteluja<\/a>. <\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-color: rgba(224,77,96,0.3);border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"hr-thin style-line\" style=\"width: 100%;border-color: rgba(224,77,96,0.3);border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-5e92f33aeaff5a0b9ebd031e233bd107.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-5e92f33aeaff5a0b9ebd031e233bd107.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-5e92f33aeaff5a0b9ebd031e233bd107 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-5e92f33aeaff5a0b9ebd031e233bd107 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-5e92f33aeaff5a0b9ebd031e233bd107 alignnone  vc_custom_1782414630353 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-meeting-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-meeting-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-meeting-100-copy\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Tavataan<\/span><\/span><\/h2>\n<h4>Tapaaminen 45 min \u2013 1 tunti joko <strong>toimistollanne<\/strong> tai <strong>videokokouksena<\/strong>.<\/h4>\n<h4>K\u00e4ymme l\u00e4pi Mystery Shopping -alan kokonaisuutena, sen <strong>tavoitteen<\/strong> ja mahdolliset <strong>sudenkuopat<\/strong>.<\/h4>\n<h4>N\u00e4yt\u00e4mme, miten luoda perusta palvelu- tai myyntikohtaamisen <strong>objektiiviselle<\/strong> mittaamiselle. Toisin sanoen pankin, elektroniikkaliikkeen, apteekin ja piirakkatiskin mittaaminen <strong>samalla lomakkeella<\/strong> <strong>ei <\/strong>anna riitt\u00e4v\u00e4sti k\u00e4yt\u00e4nn\u00f6n tietoa, jonka pohjalta voisi alkaa vaikuttaa yrityksen <a href=\"https:\/\/trendline.ee\/hea-teenindus\/\"><strong>taloudelliseen tulokseen<\/strong><\/a>.<\/h4>\n<h4>Annamme yleiskatsauksen <a href=\"https:\/\/trendline.ee\/kasutajaliides\/\">Trendline-alustan<\/a> mahdollisuuksista. Mystery Shopping, sis\u00e4inen auditointi ja asiakaspalautteen keruu samalla ty\u00f6p\u00f6yd\u00e4ll\u00e4. Esittelemme esihenkil\u00f6ille suunnatun <strong>ty\u00f6kalun<\/strong>, joka tulee Mystery Shoppingin mukana veloituksetta ja mahdollistaa niin yksitt\u00e4isten ty\u00f6ntekij\u00f6iden kuin toimipisteiden, tiettyjen alueiden tai koko ketjun asiakaskohtaamisen tason <strong>seuraamisen<\/strong> ja <strong>ohjaamisen<\/strong>.<\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;HALUAN DEMON&#8221; style=&#8221;3d&#8221; color=&#8221;chino&#8221; align=&#8221;left&#8221; css=&#8221;.vc_custom_1785181871138{margin-bottom: 20px !important;}&#8221; link=&#8221;url:https%3A%2F%2Ftrendline.ee%2Ffi%2Fyhteystiedot%2F|title:KONTAKT|target:_blank&#8221;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-c6d69744c9dd3dcf7348360b843eea7b.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-c6d69744c9dd3dcf7348360b843eea7b.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-c6d69744c9dd3dcf7348360b843eea7b .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-c6d69744c9dd3dcf7348360b843eea7b .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-c6d69744c9dd3dcf7348360b843eea7b alignnone  vc_custom_1742574872936 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-lunch-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-lunch-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/kliendikogemuse-tagasiside-kogumine\/icons8-lunch-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"kliendik\u00fcsitlused cx tagasiside klienditeekond testostud mystery shopping\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Haluatteko kokeilla itse?<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Koska <strong>tuote<\/strong>, jonka <strong>Mystery Shoppingilla<\/strong> ostatte, on <strong>tietoa<\/strong>, sen <strong>esitystapa<\/strong> ja <strong>analyysimahdollisuudet<\/strong> ovat hyvin t\u00e4rke\u00e4 tekij\u00e4 palveluntarjoajaa valittaessa. Jotta n\u00e4kisitte tarkalleen, mit\u00e4 tarjoamme, annamme mielell\u00e4mme p\u00e4\u00e4syn esimerkkidatalla esit\u00e4ytettyyn <strong>demoymp\u00e4rist\u00f6\u00f6n<\/strong>. Halutessanne voitte kokeilla itse ja n\u00e4hd\u00e4 &#8221;k\u00e4det savessa&#8221; -versiossa, miten <strong>Mystery Shopping<\/strong>-, <strong>sis\u00e4isen auditoinnin<\/strong> ja <strong>asiakaskyselyjen<\/strong> data esitet\u00e4\u00e4n ja mit\u00e4 analyysej\u00e4 ja yhteyksi\u00e4 voitte l\u00f6yt\u00e4\u00e4. Klikatkaa t\u00e4ss\u00e4 n\u00e4kyv\u00e4\u00e4 &#8221;<strong>Haluan<\/strong> &#8230;&#8221; -painiketta, niin l\u00e4het\u00e4mme teille sovittuna aikana p\u00e4\u00e4syn alustamme demoymp\u00e4rist\u00f6\u00f6n.<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;HALUAN P\u00c4\u00c4SYN&#8221; style=&#8221;3d&#8221; color=&#8221;chino&#8221; align=&#8221;left&#8221; css=&#8221;.vc_custom_1785181882655{margin-top: 20px !important;}&#8221; link=&#8221;url:https%3A%2F%2Ftrendline.ee%2Ffi%2Fyhteystiedot%2F|title:yhteystiedot|target:_blank&#8221;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-9075976aab137f8e77b897eaf9a3cb98.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-9075976aab137f8e77b897eaf9a3cb98.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-9075976aab137f8e77b897eaf9a3cb98 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-9075976aab137f8e77b897eaf9a3cb98 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-9075976aab137f8e77b897eaf9a3cb98 alignnone  vc_custom_1736066811938 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-talk-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-talk-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-talk-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\">UKK<\/span><\/h2>\n<p>[\/vc_column_text][vc_tta_accordion shape=&#8221;square&#8221; gap=&#8221;25&#8243; c_icon=&#8221;chevron&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1610184000185{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_tta_section title=&#8221;Mihin perustatte testauksen?&#8221; tab_id=&#8221;1597434371006-5420a602-4d75&#8243;][vc_column_text]<span style=\"color: #808080;\">L\u00e4hdemme siit\u00e4, mit\u00e4 te odotatte ty\u00f6ntekij\u00f6ilt\u00e4nne. Esity\u00f6n aikana laadimme lomakkeet palvelustandardinne pohjalta, ja testaus toteutetaan niiden perusteella.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Mink\u00e4 kielisi\u00e4 testiasiakkaita k\u00e4yt\u00e4tte?&#8221; tab_id=&#8221;1596270724991-ff0e63ac-30b5&#8243;][vc_column_text]<span style=\"color: #808080;\">Esimerkiksi kussakin maassa k\u00e4yt\u00e4mme testiasiakkaita, jotka puhuvat paikallisia kieli\u00e4 \u00e4idinkielen\u00e4\u00e4n. Eri kielten testiasiakkaiden k\u00e4ytt\u00f6 auttaa ymm\u00e4rt\u00e4m\u00e4\u00e4n, miten hyvin palvelette kyseist\u00e4 kohderyhm\u00e4\u00e4. Kussakin maassa k\u00e4yt\u00e4mme sen maan kielen testiasiakkaita.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Voiko lomakkeita muuttaa ajan my\u00f6t\u00e4?&#8221; tab_id=&#8221;1596270725146-a13c191e-b0e5&#8243;][vc_column_text]<span style=\"color: #808080;\">Kyll\u00e4, tietysti! Haluamme tarjota koska tahansa palvelun, joka l\u00e4htee t\u00e4m\u00e4nhetkisist\u00e4 tarpeistanne. Kun lomakkeita muutetaan, my\u00f6s kaikki aiempien lomakkeiden pohjalta ker\u00e4tty vertailutieto s\u00e4ilyy.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;K\u00e4yt\u00e4ttek\u00f6 tutkimusaallon aikana vain yht\u00e4 lomaketta?&#8221; tab_id=&#8221;1596270725316-249e5654-f784&#8243;][vc_column_text]<span style=\"color: #808080;\">Ei! Yhden tutkimusaallon aikana k\u00e4yt\u00e4mme niin monta eri lomaketta kuin tarpeen, riippuen siit\u00e4, mit\u00e4 palvelutilanteita mittaamme. Ja jopa samaa osastoa testattaessa palvelutilanteet eroavat, kuten check-in- ja check-out-tilanteet tai myym\u00e4l\u00e4 ja kassa.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Ent\u00e4 jos Mystery Shopping -tulokset vaihtelevat?&#8221; tab_id=&#8221;1596270725457-feef77f0-93be&#8221;][vc_column_text]<span style=\"color: #808080;\">T\u00e4ss\u00e4 tapauksessa on 2 mahdollisuutta. 1. joko asteikko on subjektiivinen eli kysyt\u00e4\u00e4n testiasiakkaiden henkil\u00f6kohtaista mielipidett\u00e4 (ja se on jokaisella erilainen). Tai 2. jos lomakkeet on tehty laadukkaasti ja objektiivisesti, palvelun taso on vaihtelevaa ja ep\u00e4tasaista. Silloin my\u00f6s tavalliset asiakkaat saavat ep\u00e4tasaista palvelua. Trendlinen testik\u00e4ynneill\u00e4 on mahdollista kohdentaa nimelt\u00e4 ne, joilla toteutus on vaikeampaa, ja auttaa heit\u00e4 eteenp\u00e4in.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Mik\u00e4 on sis\u00e4inen auditointi?&#8221; tab_id=&#8221;1596270725623-6b809826-2716&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #808080;\"><a href=\"https:\/\/trendline.ee\/siseaudit\/\">Sis\u00e4inen auditointi<\/a> on &#8221;varjostava&#8221; palveluhavainnointi, jonka suorittaa yrityksenne osastop\u00e4\u00e4llikk\u00f6, sis\u00e4inen kouluttaja, vuoroesihenkil\u00f6 tai joku muu ja sy\u00f6tt\u00e4\u00e4 tuloksen Trendline-alustalle. Mystery Shoppingin (ulkoinen auditointi) ja sis\u00e4isen auditoinnin tuloksia voi vertailla samalla ty\u00f6p\u00f6yd\u00e4ll\u00e4. <\/span><\/p>\n<p><span style=\"color: #808080;\">Sis\u00e4isen auditoinnin moduuli mahdollistaa ty\u00f6ntekij\u00f6ille tehtyjen arviointilomakkeiden analysoinnin jne.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Mik\u00e4 on mitta-asteikko, jos meill\u00e4 ei ole palvelustandardia?&#8221; tab_id=&#8221;1596270725786-59324afb-6d4e&#8221;][vc_column_text]<span style=\"color: #808080;\">Esity\u00f6n aikana keskustelemme kanssanne ja autamme kiinnitt\u00e4m\u00e4\u00e4n palvelumallit. Otamme ne pohjaksi testik\u00e4yntej\u00e4 tehdess\u00e4mme. Eri osastoille luomme kyseisen palvelukohtaamisen pohjalta omat <a href=\"https:\/\/trendline.ee\/teenindusstandardid\/oppevideod\/\">palvelumallinsa<\/a>. Kiinnit\u00e4mme niin sanotut punaiset ja vihre\u00e4t k\u00e4ytt\u00e4ytymismallit. Alamme mitata niiden toteutumista objektiivisesti. Niiden pohjalta voitte halutessanne laatia mitattavat ja realistiset <a style=\"color: #808080;\" href=\"https:\/\/trendline.ee\/teenindusstandardid\/\">palvelustandardit<\/a>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Onko Mystery Shopping mysteeriasiakkaan subjektiivinen mielipide?&#8221; tab_id=&#8221;1597416855451-7496a136-f374&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #808080;\">Trendlinen palvelussa ei. Mutta se on hyvin mahdollista, jos lomakkeet on rakennettu subjektiivisesti. Eli jos lomakkeissa kysyt\u00e4\u00e4n tuon yhden tietyn henkil\u00f6n (testiasiakkaan) henkil\u00f6kohtaista mielipidett\u00e4, se on subjektiivinen eik\u00e4 anna juurikaan sy\u00f6tett\u00e4 kehitystoimille. Trendlinen l\u00e4hestymistapa on toisenlainen. Mittaamme ennemmin objektiivisesti, miss\u00e4 m\u00e4\u00e4rin ty\u00f6ntekij\u00f6idenne asiakaskohtaaminen vastaa yrityksen asettamia tiettyj\u00e4 odotuksia. Kaikki Trendlinen mysteeriasiakkaat noudattavat <a href=\"https:\/\/www.mspa-ea.org\">MSPA<\/a>:n (Mystery Shopping Professionals Association) mysteeriasiakkaiden eettisen s\u00e4\u00e4nn\u00f6st\u00f6n periaatteita.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Kuinka montaa mysteeriasiakasta k\u00e4yt\u00e4tte?&#8221; tab_id=&#8221;1597416922417-e7ac7907-0748&#8243;][vc_column_text]<span style=\"color: #808080;\">Jokaista ty\u00f6t\u00e4 varten k\u00e4yt\u00e4mme niin monta mysteeriasiakasta, ettei samaa ty\u00f6ntekij\u00e4\u00e4 testaa sama testiasiakas!<\/span><\/p>\n<p><span style=\"color: #808080;\">Koska annamme testiasiakkaille hyv\u00e4n koulutuksen, haluamme mieluummin antaa heille mahdollisimman paljon ty\u00f6t\u00e4 sen sijaan, ett\u00e4 jokainen testaaja tekisi 1-2 ty\u00f6t\u00e4 vuodessa ja testit olisivat hajanaisia. Kokemus tulee kokemalla. Mysteeriasiakkaiden kokemus ja taidot noudattaa skenaarioita luontevasti kasvavat ty\u00f6n my\u00f6t\u00e4. Alustamme auttaa testaajia v\u00e4ltt\u00e4m\u00e4\u00e4n jo testattuja ty\u00f6ntekij\u00f6it\u00e4.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Kuinka nopeasti voisitte aloittaa tutkimusaallon?&#8221; tab_id=&#8221;1597417114217-7669b457-36e7&#8243;][vc_column_text]<span style=\"color: #808080;\">Olemme aloittaneet laajoja valtakunnallisia tutkimusaaltoja jopa vain viikon ennakkoilmoituksella. Aloitusnopeus riippuu siit\u00e4, kuinka monta eri palvelutilannetta haluatte testata (eli eri lomakkeiden luomiseen ja hyv\u00e4ksymiseen kuluvasta ajasta). Esity\u00f6 sis\u00e4lt\u00e4\u00e4 lomakkeiden luomisen palvelustandardienne pohjalta ja sitten niiden hyv\u00e4ksymisen. T\u00e4st\u00e4 alkaakin jo itse testaus.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Kuinka usein Mystery Shoppingia pit\u00e4isi tehd\u00e4, jotta siit\u00e4 olisi hy\u00f6ty\u00e4?&#8221; tab_id=&#8221;1597417238665-db9b46f5-10f8&#8243;][vc_column_text]<span style=\"color: #808080;\">Palvelun mittaaminen ei sin\u00e4ns\u00e4 paranna palvelua, mutta sen tekev\u00e4t mittaustulosten pohjalta suunnitellut kehitystoimet. Mystery Shoppingia tulisi seurata kehitystoimi, joko osastolle tai koko yritykselle.<\/span><\/p>\n<p><span style=\"color: #808080;\">Jos tavoitteena on lis\u00e4t\u00e4 Mystery Shopping -tulokset yhten\u00e4 mittarina ty\u00f6ntekij\u00f6iden bonusj\u00e4rjestelm\u00e4\u00e4n, olisi j\u00e4rkev\u00e4\u00e4, ett\u00e4 kullekin ty\u00f6ntekij\u00e4lle tehd\u00e4\u00e4n vuoden aikana nimelt\u00e4 useampi testi h\u00e4nen tasonsa mittaamiseksi. Jos tavoitteena on mitata osastojen keskitasoa satunnaisuuden pohjalta, niin ty\u00f6ntekij\u00f6iden m\u00e4\u00e4r\u00e4st\u00e4, budjettimahdollisuuksista ja osastojen vaikutuksesta liiketulokseen riippuen palveluauditointi on hy\u00f6dyllist\u00e4 joko kuukausittain tai kerran nelj\u00e4nneksess\u00e4. Tietyt osastot ovat varmasti kriittisempi\u00e4 kuin toiset. K\u00e4yt\u00e4nn\u00f6ss\u00e4mme on sek\u00e4 kumppaneita, jotka testaavat joka kuukausi, ett\u00e4 niit\u00e4, jotka tekev\u00e4t esimerkiksi 2 laajempaa tutkimusaaltoa vuodessa.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Esit\u00e4 oma kysymyksesi!&#8221; tab_id=&#8221;1597417541953-7f714cd2-0031&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #808080;\">Kirjoittakaa:<\/span> <a href=\"mailto:info@trendline.fi\">info@trendline.fi<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1643645036111{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-1b609758b51c9758c5f92b2f2aa74797.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-1b609758b51c9758c5f92b2f2aa74797.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-1b609758b51c9758c5f92b2f2aa74797 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-1b609758b51c9758c5f92b2f2aa74797 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-1b609758b51c9758c5f92b2f2aa74797 alignnone  vc_custom_1736066846562 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-statistics-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-statistics-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-statistics-100-2\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Koulutukset<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Halutessanne <a href=\"https:\/\/trendline.ee\/koolitused\/teeninduskoolitus\/\">koulutamme<\/a> ty\u00f6ntekij\u00f6it\u00e4nne Mystery Shoppingilla kartoitettujen pullonkaulojen korjaamiseksi. Yli 25 vuoden kokemuksen ja Mystery Shoppingilla ker\u00e4tyn tiedon ansiosta osaamme pysy\u00e4 fokuksessa ja rakentaa juuri tarpeitanne vastaavat ohjelmat.<br \/>\n<\/span><\/h4>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\"><a href=\"https:\/\/trendline.ee\/naerata-ja-maailm-naeratab-sulle-vastu\/\">Mystery Shopping<\/a> antaa tarkkaa sy\u00f6tett\u00e4 sek\u00e4 osastoittain ett\u00e4 nimelt\u00e4 siit\u00e4, kuka ty\u00f6ntekij\u00f6ist\u00e4nne tarvitsee millaista kehitt\u00e4mist\u00e4.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"est-ref-uld-avalehele-12\" data-id=\"550\" id=\"SR7_550_1\" class=\"rs-ov-hidden\" data-version=\"6.7.58\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1282\" data-key=\"1282\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1282-48\" class=\"sr7-layer\">TERVIS SPAA GRUPP, hallituksen j\u00e4sen<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1282-49\" class=\"sr7-layer\">Heigo Vare<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1282-50\" class=\"sr7-layer\">\"Trendline on Tervis Spa -ryhm\u00e4lle luotettava kumppani, joka auttaa meit\u00e4 pit\u00e4m\u00e4\u00e4n fokuksen palvelun laadussa ja sen jatkuvassa kehitt\u00e4misess\u00e4. Heid\u00e4n mystery shopping -ratkaisunsa antavat meille selke\u00e4n, mitattavan ja k\u00e4yt\u00e4nn\u00f6llisen yleiskuvan siit\u00e4, miten vieraamme todella kokevat palvelun. Arvostamme erityisesti Trendlinen ammattimaista ja joustavaa yhteisty\u00f6t\u00e4 sek\u00e4 sit\u00e4, ett\u00e4 he eiv\u00e4t rajoitu vain tulosten ker\u00e4\u00e4miseen, vaan auttavat my\u00f6s ymm\u00e4rt\u00e4m\u00e4\u00e4n niit\u00e4 sis\u00e4ll\u00f6llisesti. Suosittelemme Trendline\u00e4 rohkeasti jokaiselle yritykselle, joka haluaa tietoisesti ja j\u00e4rjestelm\u00e4llisesti parantaa asiakaskokemustaan.\"<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1281\" data-key=\"1281\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1281-48\" class=\"sr7-layer\">TELIA, yksityisasiakasmyynnin p\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1281-49\" class=\"sr7-layer\">Raili Kala<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1281-50\" class=\"sr7-layer\">\u201dYhteisty\u00f6 on ollut ammattimaista, ripe\u00e4\u00e4 ja suunnattu tarpeidemme ymm\u00e4rt\u00e4miseen ja nopeaan ratkaisujen l\u00f6yt\u00e4miseen. Trendlinen tiimi on ollut luotettava ja joustava kumppani, jonka kanssa viestint\u00e4 on aina ollut sujuvaa ja tuloshakuista.\n\nTrendlinen ratkaisu tarjoaa monipuolisia mahdollisuuksia tavoitteiden seurantaan, tulosten arviointiin ja kehitystrendien tunnistamiseen. Visuaalinen ja helppok\u00e4ytt\u00f6inen k\u00e4ytt\u00f6liittym\u00e4 mahdollistaa nopean yleiskuvan, ja tarvittaessa tiedot voidaan vied\u00e4 lis\u00e4analyysi\u00e4 varten.\n\nOlemme my\u00f6s arvostaneet suuresti Trendlinen toteuttaman mystery shoppingin laatua. Arviointikriteerit ovat linjassa asiakaskokemus- ja myyntiprosessistandardimme kanssa, ja menetelm\u00e4 mahdollistaa kohdennetun ja laaja-alaisen palautteen ker\u00e4\u00e4misen eri ty\u00f6ntekij\u00f6iden osalta.\"<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1264\" data-key=\"1264\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1264-48\" class=\"sr7-layer\">LOXAM RAMIRENT, Baltian toimitusjohtaja<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1264-49\" class=\"sr7-layer\">Heiki Onton<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1264-50\" class=\"sr7-layer\">\u201dRamirentin p\u00e4\u00e4toimialaa ovat erilaisten rakennus- ja teollisuuslaitteiden vuokrauspalvelut, mink\u00e4 vuoksi meille on t\u00e4rke\u00e4\u00e4 korkea asiakaspalvelun taso. Ajan mittaan olemme tehneet yhteisty\u00f6t\u00e4 eri kumppaneiden kanssa, ja laatu on vaihdellut suuresti. Trendline on tarjonnut meille ammattimaisen ja nykyaikaisen l\u00e4hestymistavan sek\u00e4 koulutusten ett\u00e4 mystery shoppingin toteuttamisessa; uskallan suositella Trendline\u00e4 kaikille tuleville asiakkaille\u201d.<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1276\" data-key=\"1276\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1276-48\" class=\"sr7-layer\">HEDON SPA & HOTEL, ravintolap\u00e4\u00e4llikk\u00f6 2018 - 2026<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1276-49\" class=\"sr7-layer\">Airi L\u00e4\u00e4ne<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1276-50\" class=\"sr7-layer\">\u201dHedon Spa & Hotel haluaa tarjota vieraillleen parasta palvelua ja ylitt\u00e4\u00e4 heid\u00e4n odotuksensa vaikeimmissakin tilanteissa . Trendlinen mysteeri-asiakaiten ja hyvin harkittujen mittareiden avulla voimme analysoida tiimin palveluprosessin vahvuuksia ja kiinnitt\u00e4\u00e4 enemm\u00e4n huomiota pullonkauloihin, ja siten parantaa ty\u00f6ntekij\u00f6iden osaamista ja lis\u00e4t\u00e4 vieraidemme tyytyv\u00e4isyytt\u00e4. Trendlinen k\u00e4ytt\u00f6liittym\u00e4 on eritt\u00e4in k\u00e4tev\u00e4 ty\u00f6kalu esihenkil\u00f6lle ja antaa rakentavaa palautetta my\u00f6s ty\u00f6ntekij\u00f6ille, ja jokaisen ty\u00f6ntekij\u00e4n yksil\u00f6llist\u00e4 kehityst\u00e4 voidaan seurata ajan mittaan. Trendlinen koulutukset ovat olleet tiimillemme innostavia ja silmi\u00e4 avaavia, ja yhteisty\u00f6 heid\u00e4n kanssaan on miellytt\u00e4v\u00e4\u00e4 ja henkil\u00f6kohtaista.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1252\" data-key=\"1252\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1252-54\" class=\"sr7-layer\">Illi Ojavere<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1252-55\" class=\"sr7-layer\">TALLINK HOTELS, hotellinjohtaja (2015 \u2013 2020)<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1252-56\" class=\"sr7-layer\">\u201dHotelleissamme mystery shopping -yhteisty\u00f6 Trendlinen kanssa alkoi kev\u00e4\u00e4ll\u00e4 2018, mink\u00e4 j\u00e4lkeen seurasivat eritt\u00e4in ammattimaiset ja k\u00e4yt\u00e4nn\u00f6nl\u00e4heiset koulutukset. Trendline on varma valinta luotettavasti mitattujen tulosten saamiseksi. Tallink Hotels suosittelee rohkeasti hy\u00f6dynt\u00e4m\u00e4\u00e4n Trendlinen taitoja ja tiet\u00e4myst\u00e4 palvelun laadun nostamiseksi.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1280\" data-key=\"1280\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1280-48\" class=\"sr7-layer\">APOLLO KINO, palvelun laatup\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1280-49\" class=\"sr7-layer\">Karin Aus<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1280-50\" class=\"sr7-layer\">\u201dK\u00e4yt\u00e4mme Trendlinen asiakaspalaute\u2013 ja mystery shopping -palveluja tukeaksemme Apollo Cinema tiimin palveluanalyysi\u00e4 ja kehityst\u00e4. Trendlinen palvelut mahdollistavat elokuvavieraiden tavoittamisen koko Baltiassa ja arvokkaan tiedon saamisen.\n\nAsiakkaan on helppo j\u00e4tt\u00e4\u00e4 palautetta sek\u00e4 n\u00e4yt\u00f6ksen j\u00e4lkeen puhelimen ilmoituksen kautta ett\u00e4 paikan p\u00e4\u00e4ll\u00e4 QR-koodin avulla.\n\nArvostamme suuresti Trendlinen nopeaa reagointia ja valmiutta k\u00e4sitell\u00e4 palveluaiheita syv\u00e4llisesti. Yhteisty\u00f6 Trendlinen kanssa ei rajoitu pelkk\u00e4\u00e4n tiedonkeruuseen \u2013 he ovat meille sis\u00e4ll\u00f6llinen kumppani palvelun kehitt\u00e4misess\u00e4. Heid\u00e4n ammattimaisuutensa ja joustavuutensa tekev\u00e4t p\u00e4ivitt\u00e4isest\u00e4 yhteisty\u00f6st\u00e4 sujuvaa ja tuloksellista.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1274\" data-key=\"1274\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1274-48\" class=\"sr7-layer\">SPORTLAND, v\u00e4hitt\u00e4ismyyntip\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1274-49\" class=\"sr7-layer\">Kadri Koppel<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1274-50\" class=\"sr7-layer\">\u201dSportlandissa asiakaspalvelu on aina ollut yksi t\u00e4rkeimmist\u00e4 kulmakivist\u00e4, sill\u00e4 erinomainen palvelu on erottamaton osa br\u00e4ndi-identiteetti\u00e4. Trendlinen tarjoama yhteisty\u00f6malli on joustava, ja sen ansiosta voimme tehokkaasti arvioida ja analysoida palvelutasoamme. Yksi suuri etu on Trendlinen kyky tarjota palvelutason seurantaa sek\u00e4 mystery shoppingin ett\u00e4 sis\u00e4isten auditointien avulla. Trendlinen tarjoama QR-koodeihin perustuva asiakaspalauteratkaisu on my\u00f6s meille eritt\u00e4in arvokas ty\u00f6kalu, jonka avulla voimme saada suoraa ja v\u00e4lit\u00f6nt\u00e4 palautetta asiakasyst\u00e4v\u00e4llisesti ja k\u00e4tev\u00e4sti. Meille on t\u00e4rke\u00e4\u00e4, ett\u00e4 palaute on ajantasaista ja ripe\u00e4\u00e4. Sen ansiosta voimme seurata, mit\u00e4 asiakkaamme ajattelevat ja mitk\u00e4 osa-alueet vaativat huomiota.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1256\" data-key=\"1256\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1256-44\" class=\"sr7-layer\">Riina Eisler<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1256-45\" class=\"sr7-layer\">PET CITY, toimitusjohtaja<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1256-46\" class=\"sr7-layer\">\u201dEtsimme yhteisty\u00f6kumppania Baltiassa, joka pystyisi tarjoamaan yht\u00e4 laadukasta palvelua kaikissa kolmessa maassa. Trendlinen tarjoama ohjelma on eritt\u00e4in hyv\u00e4 ja havainnollinen, samalla yksinkertainen ja kaikkien ty\u00f6ntekij\u00f6iden k\u00e4ytett\u00e4viss\u00e4. Olemme saaneet paremman yleiskuvan palvelutasostamme. Suosittelen Trendline\u00e4 ehdottomasti my\u00f6s muille palveluyrityksille.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1272\" data-key=\"1272\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1272-48\" class=\"sr7-layer\">OMNIVA, asiakastyytyv\u00e4isyys- ja laatup\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1272-49\" class=\"sr7-layer\">Jaanika Lindre<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1272-50\" class=\"sr7-layer\">\u201dTrendlinen alusta tarjoaa meille tarkan ja k\u00e4ytt\u00e4j\u00e4yst\u00e4v\u00e4llisen ratkaisun, joka mahdollistaa palveluprosessien laadun ja ty\u00f6ntekij\u00f6iden suoriutumisen s\u00e4\u00e4nn\u00f6llisen arvioinnin. T\u00e4m\u00e4 auttaa meit\u00e4 tunnistamaan vahvuudet ja kehitysmahdollisuudet, samalla tarjoten arvokasta palautetta palveluhenkil\u00f6st\u00f6lle.\n\nTrendlinen mystery shopping -j\u00e4rjestelm\u00e4 antaa mahdollisuuden menn\u00e4 syv\u00e4lle, tuoden selke\u00e4sti esiin vaiheet, joissa loistamme, ja osoittaen kohdat, joita voidaan viel\u00e4 parantaa. Yhteisty\u00f6n ansiosta pystymme pit\u00e4m\u00e4\u00e4n asiakaspalvelustandardimme jatkuvassa kehityksess\u00e4, tarjoten johdonmukaisesti jokaiselle vieraalle huipputasoisen kokemuksen.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1269\" data-key=\"1269\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1269-48\" class=\"sr7-layer\">S\u00dcDAMEAPTEEK, palvelup\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1269-49\" class=\"sr7-layer\">Kadri Villemson<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1269-50\" class=\"sr7-layer\">\u201dTrendline on meille ihanteellinen yhteisty\u00f6kumppani juuri ammattimaisen ja henkil\u00f6kohtaisen l\u00e4hestymistapansa ansiosta. Todelliseksi haasteeksi on osoittautunut apteekkarien vakuuttaminen korkeasti koulutettuina asiantuntijoina mystery shoppingin tarpeellisuudesta. Yhteisty\u00f6ss\u00e4 Trendlinen kanssa olemme onnistuneet t\u00e4ss\u00e4 juuri tarjotun kokonaisvaltaisen l\u00e4hestymistavan ansiosta (mystery shopping, koulutukset, koulutusvideot ym.). Nostaisin erityisesti esiin koulutusp\u00e4iv\u00e4t, joiden palaute on monien eri koulutusten joukossa ollut yksi parhaista \u2013 kiitosta ovat antaneet niin uudet aloittavat apteekinjohtajat kuin jo kokeneet kollegat. Suosittelen Trendline\u00e4 eritt\u00e4in asiakasl\u00e4ht\u00f6isen\u00e4 ja ammattimaisena yhteisty\u00f6kumppanina!\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1271\" data-key=\"1271\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1271-48\" class=\"sr7-layer\">SPICE ja SPICE HOME, keskukset,\nmarkkinointiprojektien p\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1271-49\" class=\"sr7-layer\">Sandra \u0136ikute<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1271-50\" class=\"sr7-layer\">\u201dArvostamme suuresti Trendlinen ammattimaisuutta ja panosta. Trendline on kokenut ja laajan tiet\u00e4myksen omaava mystery shopping -palvelun tarjoaja, joka mystery shoppingin lis\u00e4ksi tarjoaa my\u00f6s perusteellisen analyysin ja k\u00e4ytt\u00f6liittym\u00e4n. Yhteisty\u00f6n aikana Trendline on mukautunut meihin asiakkaana ja kategoriakohtaiseen palvelun mittaamiseen, tarjoten korkeatasoista mystery shopping -palvelua. Kauppakeskus Spice ehdottomasti suosittelee Trendline\u00e4 hyv\u00e4n\u00e4 yhteisty\u00f6kumppanina my\u00f6s muille!\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1263\" data-key=\"1263\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1263-48\" class=\"sr7-layer\">CIRCLE K, v\u00e4hitt\u00e4ismyyntijohtaja<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1263-49\" class=\"sr7-layer\">Hedi Nurme-Mc Donald<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1263-50\" class=\"sr7-layer\">\u201dYhteisty\u00f6 Trendlinen kanssa on yksinkertaista ja tehokasta. Trendline ymm\u00e4rsi toiveemme ja tarpeemme kuin lennosta, tarjosi juuri tarpeisiimme perustuvia ratkaisuja. Olen eritt\u00e4in iloinen, ett\u00e4 olemme l\u00f6yt\u00e4neet itsellemme luotettavan, yhteisty\u00f6haluisen, joustavan ja ratkaisukeskeisen mystery shopping -yhteisty\u00f6kumppanin. Lis\u00e4ksi erinomainen k\u00e4ytt\u00f6liittym\u00e4, joka mahdollistaa t\u00e4rke\u00e4n tiedon selke\u00e4n n\u00e4kemisen.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1265\" data-key=\"1265\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1265-40\" class=\"sr7-layer\">\u201dRimiss\u00e4 olemme keskittyneet asiakkaaseen ja arvoa luoviin toimintoihin, jotka tekev\u00e4t jokaisesta p\u00e4iv\u00e4st\u00e4 hieman helpomman. \n\nAsiakaspalvelutaitojen kehitt\u00e4misess\u00e4 ja tunnustamisessa Trendline auttaa meit\u00e4 monipuolisesti. Yhteisty\u00f6ss\u00e4 tuemme asiakaspalvelijoita harkitusti ja tarpeen mukaan, jotta he voisivat suorittaa ty\u00f6teht\u00e4v\u00e4ns\u00e4 mahdollisimman rennosti ja j\u00e4rjestelm\u00e4llisesti. N\u00e4in tulemme p\u00e4iv\u00e4 p\u00e4iv\u00e4lt\u00e4 paremmiksi ja tunnemme enemm\u00e4n iloa ja tyytyv\u00e4isyytt\u00e4 ty\u00f6st\u00e4. Suosittelemme l\u00e4mpim\u00e4sti Trendlinen mystery shopping-, koulutus\u2013 ja asiakaskyselypalveluja!\u201d<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1265-41\" class=\"sr7-layer\">Brit Peterson<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1265-42\" class=\"sr7-layer\">RIMI, koulutusp\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1254\" data-key=\"1254\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1254-48\" class=\"sr7-layer\">VIRU KESKUS, markkinointi- ja viestint\u00e4johtaja (marras 2008 \u2013 tammi 2020<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1254-49\" class=\"sr7-layer\">Taivi Koitla<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1254-50\" class=\"sr7-layer\">\u201dTrendline erottuu kilpailijoistaan \u00e4\u00e4rimm\u00e4isen perusteellisuuden ja innokkuuden sek\u00e4 sen valmiuden ansiosta sovittaa olemassa olevat ratkaisut asiakkaan tarpeisiin. Halu kehitt\u00e4\u00e4 alaa sis\u00e4ll\u00f6llisesti ja v\u00e4sym\u00e4t\u00f6n ty\u00f6 sen eteen saattavat kuvailtuna vaikuttaa itsest\u00e4\u00e4nselvilt\u00e4, mutta kun aloitatte yhteisty\u00f6n Trendlinen kanssa, huomaatte merkitt\u00e4v\u00e4n eron. Suosittelen yhteisty\u00f6t\u00e4 Trendlinen kanssa.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1267\" data-key=\"1267\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1267-48\" class=\"sr7-layer\">TELE2, henkil\u00f6st\u00f6p\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1267-49\" class=\"sr7-layer\">Helena Viiroja<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1267-50\" class=\"sr7-layer\">\u201dParhaaksi tullakseen tarvitaan tietoista toimintaa ja jatkuvaa kehityst\u00e4. T\u00e4lle tielle valitsemme kumppaneiksi vain parhaat yhteisty\u00f6kumppanit! Aloitimme mystery shopping yhteisty\u00f6n Trendlinen kanssa 2020-vuoden lopussa, ja teimme eritt\u00e4in oikean valinnan! Trendline on yhteisty\u00f6kumppani, joka ajattelee aktiivisesti mukana, on joustavan ja positiivisen asenteen omaava. Yhteisty\u00f6ss\u00e4 Trendlinen kanssa pid\u00e4mme korkean tason ja teemme kehityksess\u00e4mme harppauksia ollaksemme entist\u00e4 parempia positiivisten tunteiden luomisessa palveluprosessissa.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1273\" data-key=\"1273\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1273-48\" class=\"sr7-layer\">WASA RESORT, pitk\u00e4aikainen myynti- ja markkinointip\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1273-49\" class=\"sr7-layer\">Angelika Raid<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1273-50\" class=\"sr7-layer\">\u201dYhteisty\u00f6 Trendlinen kanssa ylitti odotuksemme; yhteisty\u00f6prosessin aikana saimme hy\u00f6dyllist\u00e4 tietoa palvelujen uudelleensuunnitteluun juuri asiakaspolku mieless\u00e4 pit\u00e4en. Trendlineen voi luottaa my\u00f6s vaikeana aikana! Stressaavana ja myllert\u00e4v\u00e4n\u00e4 pandemian ja palvelurajoitusten aikana Trendline oli hyv\u00e4 kumppani ajatustenvaihtoon siit\u00e4, miten asiakastyytyv\u00e4isyys s\u00e4ilytet\u00e4\u00e4n my\u00f6s tuona j\u00e4nnitt\u00e4v\u00e4n\u00e4 aikana.\n\nTrendlinen koulutukset eiv\u00e4t j\u00e4t\u00e4 mit\u00e4\u00e4n sattuman varaan \u2013 tarkasti yrityksen toimialasta ja tarpeesta l\u00e4htev\u00e4t, suurella ja omistautuneella esity\u00f6ll\u00e4 ja t\u00e4sm\u00e4llisell\u00e4 fokuksella.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1255\" data-key=\"1255\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1255-40\" class=\"sr7-layer\">\u201dOlen tutustunut Trendlinen kouluttaja Eeron korkeatasoisiin koulutuksiin eri yrityksiss\u00e4. Ericssonin aikoina ja h\u00e4nen pit\u00e4miins\u00e4 johtamiskoulutuksiin johtajat olivat eritt\u00e4in tyytyv\u00e4isi\u00e4. Swedbank muistaa koulutukset koulutusyritys Trendlinen kanssa, kun toteutettiin monikertaista yhteisty\u00f6t\u00e4 puhelinneuvonnan ja vakuuttavan asiakasviestinn\u00e4n teemoista. Neuvojamme ja johtajamme olivat tyytyv\u00e4isi\u00e4 koulutuksen sis\u00e4lt\u00f6\u00f6n ja laatuun. Eero on pitk\u00e4n kokemuksen kouluttaja, joka koulutuksillaan varmasti tarjoaa yrityksille lis\u00e4arvoa.\u201d<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1255-41\" class=\"sr7-layer\">\u00dclle Pind<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1255-42\" class=\"sr7-layer\">SWEDBANK, henkil\u00f6st\u00f6johtaja<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1275\" data-key=\"1275\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1275-48\" class=\"sr7-layer\">TELIA, palvelun laatup\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1275-49\" class=\"sr7-layer\">Julia Estreich<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1275-50\" class=\"sr7-layer\">\u201dTrendline tarjoaa meille t\u00e4ydellisen ratkaisun, jonka avulla voimme:\n\nMitata myyntikonsulttien taitoja ja tietoja.\nSeurata jokaisen ty\u00f6ntekij\u00e4n edistymist\u00e4 ja antaa kohdennettua palautetta.\nAnalysoida myyntiprosesseja ja tunnistaa kehityskohtia.\nKouluttaa ty\u00f6ntekij\u00f6it\u00e4 henkil\u00f6kohtaisesti mystery shopping -tulosten avulla.\nTrendlinen yksinkertainen ja intuitiivinen mystery shopping -k\u00e4ytt\u00f6liittym\u00e4 tekee t\u00e4m\u00e4n ty\u00f6kalun k\u00e4yt\u00f6st\u00e4 miellytt\u00e4v\u00e4\u00e4 ja tehokasta.\n\nOlemme eritt\u00e4in tyytyv\u00e4isi\u00e4, ett\u00e4 l\u00f6ysimme ratkaisun, joka auttaa meit\u00e4 nostamaan myyntikonsulttien osaamista ja parantamaan asiakaspalvelua.\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1261\" data-key=\"1261\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1261-40\" class=\"sr7-layer\">\u201dPostimees Grupp otti Trendlinen mukaan laajaan koulutusprojektiin, jonka puitteissa j\u00e4rjestettiin k\u00e4yt\u00e4nn\u00f6n koulutuksia koko myyntitiimille (Virossa, Latviassa ja Liettuassa). Koulutus antoi osallistujille itseluottamusta, ammattimaisia taitoja ja motivaatiota. Suosittelemme Trendline\u00e4 levollisin mielin, sill\u00e4 tied\u00e4mme, ett\u00e4 heid\u00e4n ratkaisunsa my\u00f6t\u00e4vaikuttavat tulosten saavuttamiseen.\u201d<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1261-41\" class=\"sr7-layer\">Helena Laus<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1261-42\" class=\"sr7-layer\">POSTIMEES GRUPP, koulutusp\u00e4\u00e4llikk\u00f6<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1258\" data-key=\"1258\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1258-54\" class=\"sr7-layer\">Dimitri Demjanov<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1258-55\" class=\"sr7-layer\">BOCUSE D\u2019OR ESTONIA, presidentti<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1258-56\" class=\"sr7-layer\">\u201dArvioni mukaan huipputasoinen palvelu alkaa konseptin vakiinnuttamisesta, ja siit\u00e4 eteenp\u00e4in on jatkuvasti panostettava, jottei se j\u00e4\u00e4 pelk\u00e4st\u00e4\u00e4n paperille. Gloria ty\u00f6skentelee t\u00e4h\u00e4n p\u00e4iv\u00e4\u00e4n asti Trendlinen luomien ja k\u00e4ytt\u00f6\u00f6nottamien palvelustandardien mukaan. Suosittelen rohkeasti!\u201d<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1279\" data-key=\"1279\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1279-48\" class=\"sr7-layer\">VIRU KESKUS, markkinointi- ja viestint\u00e4p\u00e4\u00e4llikk\u00f6 2020 - 2025<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1279-49\" class=\"sr7-layer\">Kristel Martis<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_550_1-1279-50\" class=\"sr7-layer\">\u201dAsiakaskokemuksen luominen on monimutkaista ja jatkuvaa toimintaa, joka mittaamisen ja tutkimusten puolellakin vaatii jatkuvaa ajan tasalla pysymist\u00e4 niin menetelm\u00e4n, analyysin kuin tietysti my\u00f6s tietojen esitt\u00e4misen osalta. Sill\u00e4 tietoa, jota ei pysty helposti esitt\u00e4m\u00e4\u00e4n, ei ole olemassa. Juuri siksi Trendline on ollut Viru Keskukselle t\u00e4rke\u00e4 kumppani asiakaskokemuksen eri lenkkien kartoittamisessa, sill\u00e4 heid\u00e4n tiimins\u00e4 ja testiymp\u00e4rist\u00f6ns\u00e4 vahvuus on joustavuus ja tarve mukautua muuttuviin toiveisiin ja asiakkaiden odotuksiin. Erityisen arvokasta on juuri kyky luoda yhteyksi\u00e4 eri tutkimusten ja eri vaikutustekij\u00f6iden v\u00e4lille sek\u00e4 testiymp\u00e4rist\u00f6n tekninen kyvykkyys siihen.\"<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_550_1-1283\" data-key=\"1283\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/trendline.ee\/wp-content\/uploads\/2025\/02\/illi-ojaver-tallink-hotels-referents.jpeg\" data-libid=\"23785\" data-lib=\"medialibrary\" title=\"illi ojaver tallink hotels referents\" width=\"0\" height=\"0\" data-dbsrc=\"Ly90cmVuZGxpbmUuZWUvd3AtY29udGVudC91cGxvYWRzLzIwMjUvMDIvaWxsaS1vamF2ZXItdGFsbGluay1ob3RlbHMtcmVmZXJlbnRzLmpwZWc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/trendline.ee\/wp-content\/uploads\/2017\/02\/jaan-ratnik.png\" data-libid=\"2102\" alt=\"testostud testk\u00fclastused testimine Mystery Shopping\" title=\"jaan-ratnik\" width=\"0\" height=\"0\" 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data-libid=\"21936\" data-lib=\"medialibrary\" alt=\"Jaanika Lindre tagasiside referents Trendline analytics testostud\" title=\"Jaanika Lindre Omniva Trendline Analytics referents testostud\" width=\"0\" height=\"0\" data-dbsrc=\"Ly90cmVuZGxpbmUuZWUvd3AtY29udGVudC91cGxvYWRzLzIwMjQvMTAvSmFhbmlrYS1MaW5kcmUtT21uaXZhLVRyZW5kbGluZS1BbmFseXRpY3MtcmVmZXJlbnRzLXRlc3Rvc3R1ZC5qcGc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/trendline.ee\/wp-content\/uploads\/2024\/07\/Angelika-Raid-WASA-SPA-Estonia-SPA-tagasiside-feedback-referents-Trendline-Analytics-testostud-ja-koolitused-scaled.jpg\" data-libid=\"21598\" data-lib=\"medialibrary\" alt=\"Angelika Raid WASA SPA Estonia SPA tagasiside feedback referents Trendline Analytics testostud ja koolitused\" title=\"Angelika Raid WASA SPA Estonia SPA tagasiside feedback referents Trendline Analytics testostud ja koolitused\" width=\"0\" height=\"0\" 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SR7.PMH[\"SR7_550_1\"].fn,19);}};SR7.PMH[\"SR7_550_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;70&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1644676070797{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-d4fcda5b0eaf205b6d62939d5adcddbb.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-d4fcda5b0eaf205b6d62939d5adcddbb.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-d4fcda5b0eaf205b6d62939d5adcddbb .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-d4fcda5b0eaf205b6d62939d5adcddbb .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-d4fcda5b0eaf205b6d62939d5adcddbb alignnone  vc_custom_1771247625591 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/02\/icons8-laurel-wreath-100-25.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/02\/icons8-laurel-wreath-100-25.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostude-kvaliteet-kuidas-hinnata\/icons8-laurel-wreath-100-25\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1782635998519{background-color: #ffffff !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Osaamme!<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\">Tyytyv\u00e4iset <strong>Mystery Shopping -palvelumme<\/strong> k\u00e4ytt\u00e4j\u00e4t: Decathlon, <a href=\"https:\/\/www.avadbaltic.com\">Apple<\/a> Baltic, Stokker, <\/span><span style=\"color: #404040;\">Swedbank, Telia, Merko, IKEA, <\/span><span style=\"color: #404040;\">Puhastusimport, Omniva, Apollo Grupp, Ibis, Compensa, Pet City, Given, <\/span><span style=\"color: #404040;\"><a href=\"https:\/\/www.rimi.ee\">Rimi<\/a>,<\/span><span style=\"color: #404040;\"> <a href=\"https:\/\/www.circlek.ee\">Circle K<\/a>, <a href=\"https:\/\/www.ramirent.ee\">Loxam Ramirent<\/a>, <a href=\"https:\/\/www.spice.lv\/lv\">Spice<\/a> Keskus, <a href=\"https:\/\/tele2.ee\">Tele2<\/a>, <a href=\"https:\/\/virukeskus.com\/uudised\/viru-keskus-tunnustas-parimaid-ostukeskkondi\">Viru Keskus<\/a>, <a href=\"https:\/\/sportland.ee\">Sportland<\/a>, <\/span><a href=\"https:\/\/www.hedonspa.com\">Hedon Spaa<\/a>, <a href=\"https:\/\/spa.ee\">Tervis Spaa Grupp<\/a>, Tallink Grupp ym.<\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-4626\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-4626 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/trendline.ee\/fi\/referents\/\" title=\"Referents\" target=\"_blank\" rel=\"noopener\"  class=\"ult_colorlink ult-responsive  vc_custom_1785181919993\" style=\"float:left;font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Tarkempi palaute t\u00e4\u00e4ll\u00e4 \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Tarkempi palaute t\u00e4\u00e4ll\u00e4 \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-f3b8e4a488f439bfb4e6eebd11e8d560.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-f3b8e4a488f439bfb4e6eebd11e8d560.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-f3b8e4a488f439bfb4e6eebd11e8d560 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-f3b8e4a488f439bfb4e6eebd11e8d560 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-f3b8e4a488f439bfb4e6eebd11e8d560 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:150px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-internet-connection-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-internet-connection-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-internet-connection-100-copy\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1782415226421{margin-top: 10px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Panostamme huolella alan kehitt\u00e4miseen ja Mystery Shopping -palvelun maineen parantamiseen<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #333333;\">Trendline Analytics on aktiivisesti osallistunut eurooppalaisen Mystery Shopping -yritysten liiton <a href=\"https:\/\/mspa-ea.org\/en_GB\/news\/newsitem\/150-be-a-player-how-to-survive-and-thrive-in-a-business-world-full-of-dramatic-change.html\">MSPA<\/a>:n toimintaan.<\/span><\/h4>\n<h4>Artikkelimme MSPA:n (Mystery Shopping Professionals Association) verkkosivustolla:<\/h4>\n<p>[\/vc_column_text]<span id=\"creative-link-wrap-2051\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-2051 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/mspa-ea.org\/en_GB\/news\/newsitem\/178-why-do-you-need-mystery-shopping-health-check-your-service.html\" title=\"Artikkel inglise keeles\" target=\"_blank\" rel=\"noopener\"  class=\"ult_colorlink ult-responsive  vc_custom_1694247590040\" style=\"float:left;font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Artikkeli: ``Why do you need Mystery Shopping? Health check your service ...`` \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Artikkeli: ``Why do you need Mystery Shopping? Health check your service ...`` \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span><span id=\"creative-link-wrap-7396\" class=\"ult_main_cl ult-adjust-bottom-margin  \" >\n\t \t\t\t<span class=\"ult_cl_link_1  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-7396 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  href=\"https:\/\/mspa-ea.org\/en_GB\/news\/newsitem\/150-be-a-player-how-to-survive-and-thrive-in-a-business-world-full-of-dramatic-change.html\" title=\"Artikkel inglise keeles\" target=\"_blank\" rel=\"noopener\"  class=\"ult_colorlink ult-responsive  vc_custom_1694247604474\" style=\"float:left;font-weight:normal;color:#e04d60; \"  data-textcolor=\"#e04d60\" data-texthover=\"#333333\"data-style=\"Style_1\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"Artikkeli: ``How to Survive and Thrive in a Business World full of Dramatic Change?`` \u203a\" style=\"color:#e04d60;;;\" class=\"ult_btn10_span   \">Artikkeli: ``How to Survive and Thrive in a Business World full of Dramatic Change?`` \u203a<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;10&#8243; margin_bottom=&#8221;10&#8243; css=&#8221;.vc_custom_1700828777151{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-997a87bc96efe7611956e6c3bfcc51ac.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-997a87bc96efe7611956e6c3bfcc51ac.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-997a87bc96efe7611956e6c3bfcc51ac .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-997a87bc96efe7611956e6c3bfcc51ac .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-997a87bc96efe7611956e6c3bfcc51ac alignnone  vc_custom_1742574784639 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-mission-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-mission-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-mission-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"k\u00f5rgarv testoste \u00fches kuus testostud\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Pystymme hallitsemaan suuria m\u00e4\u00e4ri\u00e4<\/span><\/span><\/h2>\n<h4><strong>Lokakuu &#8217;23<\/strong>: <b>1552<\/b> tutkimusta <b>yhdess\u00e4 kuukaudessa<\/b>. On ilo n\u00e4hd\u00e4, ett\u00e4 yh\u00e4 useampi asiakas arvostaa juuri objektiivista, r\u00e4\u00e4t\u00e4l\u00f6ity\u00e4, myynti- ja palveluprosesseihin perustuvaa <a href=\"https:\/\/trendline.ee\/referents\/\">Mystery Shopping -palvelua<\/a>! Kasvamme vastuullisesti! Se tarkoittaa, ettemme kasva laadun kustannuksella. Ymm\u00e4rr\u00e4mme, ett\u00e4 massa ja m\u00e4\u00e4r\u00e4 eiv\u00e4t sin\u00e4ns\u00e4 ole mit\u00e4\u00e4n mittareita, ellei laatu kulje niiden mukana.<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-ff8e15f5be41244e7872def94597937b.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-ff8e15f5be41244e7872def94597937b.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-ff8e15f5be41244e7872def94597937b .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-ff8e15f5be41244e7872def94597937b .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-ff8e15f5be41244e7872def94597937b alignnone  vc_custom_1743592487051 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-drink-to-go-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-drink-to-go-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/kliendikogemuse-tagasiside-kogumine\/icons8-drink-to-go-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"cx kogemus kliendi arvamus trendline saame kokku demo tuleme kohale testostud mystery shopping blogilood arvamusartiklid teeninduskoolitus turunduskoolitus juhtimiskoolitus kliendikogemuse\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Blogi<\/span><\/span><\/h2>\n<h4 style=\"text-align: left;\"><span style=\"color: #404040;\"><a href=\"https:\/\/www.aripaev.ee\/search?q=eero%20palm&amp;sort=date\">Mielipidekirjoitukset<\/a> ja artikkelit, jotka avaavat mukavasti Mystery Shopping -palvelumme visiota, erityispiirteit\u00e4 ja painotuksia. Neuvoja asiakaspalvelijoille ja esihenkil\u00f6ille.<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243; css=&#8221;.vc_custom_1593000356917{margin-bottom: 50px !important;}&#8221;][vc_column]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on.classic-layout-list article {\n  padding-top: 0;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on.classic-layout-list article:first-of-type {\n  margin-top: 0;\n  padding-top: 0;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.classic-layout-list.mode-list .post-entry-content {\n  width: calc(100% - );\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.classic-layout-list.mode-list .no-img .post-entry-content {\n  width: 100%;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .filter-bg-decoration .filter-categories a.act {\n  color: #fff;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23:not(.mode-masonry) article:first-of-type,\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23:not(.mode-masonry) article.visible.first:not(.product) {\n  margin-top: 0;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on:not(.mode-masonry) article {\n  margin-top: 0;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on:not(.mode-masonry) article:first-of-type,\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on:not(.mode-masonry) article.visible.first:not(.product) {\n  margin-top: 0;\n  padding-top: 0;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-thumbnail-wrap {\n  padding: 10px 10px 10px 10px;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.enable-bg-rollover .post-thumbnail-rollover:after {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico {\n  width: 44px;\n  height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  margin: -22px 0 0 -22px;\n  border-width: 0px;\n  color: #ffffff;\n}\n.bottom-overlap-layout-list.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico {\n  margin-top: -72px;\n}\n.gradient-overlay-layout-list.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico,\n.content-rollover-layout-list.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico {\n  margin: 0 0 10px;\n}\n.content-align-center.gradient-overlay-layout-list.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico,\n.content-align-center.content-rollover-layout-list.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico {\n  margin: 0 auto 10px;\n}\n.dt-icon-bg-on.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico > span,\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico:before {\n  font-size: 32px;\n  line-height: 44px;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico > span,\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .gallery-zoom-ico:before {\n  color: #ffffff;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .entry-title,\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.owl-carousel .entry-title {\n  margin-bottom: 5px;\n  font-weight: bold;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .entry-meta {\n  margin-bottom: 15px;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .portfolio-categories {\n  margin-bottom: 15px;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .entry-excerpt {\n  margin-bottom: 5px;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23:not(.centered-layout-list) .post-entry-content {\n  padding: 10px 20px 20px 20px;\n}\n.blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23:not(.centered-layout-list):not(.content-bg-on):not(.mode-list) .no-img .post-entry-content {\n  padding: 0;\n}\n@media screen and (max-width: ) {\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 article {\n    -ms-flex-flow: column nowrap;\n    flex-flow: column nowrap;\n    margin-top: 20px;\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on article {\n    border: none;\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.content-bg-on.centered-layout-list article {\n    padding: 0;\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.blog-shortcode.dividers-on article,\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on.classic-layout-list article {\n    margin-top: 20px;\n    padding: 0;\n  }\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.blog-shortcode.dividers-on article:first-of-type,\n  .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.dividers-on.classic-layout-list article:first-of-type {\n    padding: 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-thumbnail-wrap,\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-entry-content {\n    width: 100%;\n    margin: 0;\n    top: 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-thumbnail-wrap {\n    padding: 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-entry-content:after {\n    display: none;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .project-even .post-thumbnail-wrap,\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.centered-layout-list .post-thumbnail-wrap {\n    -ms-flex-order: 0;\n    order: 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.centered-layout-list .post-entry-title-content {\n    -ms-flex-order: 1;\n    order: 1;\n    width: 100%;\n    padding: 20px 20px 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23.centered-layout-list .post-entry-content {\n    -ms-flex-order: 2;\n    order: 2;\n    padding-top: 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .fancy-categories {\n    top: 10px;\n    left: 10px;\n    bottom: auto;\n    right: auto;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .fancy-date a {\n    top: 10px;\n    right: 10px;\n    left: auto;\n    bottom: auto;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-entry-content {\n    padding: 20px;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .entry-title {\n    margin: 3px 0 5px;\n    font-size: 20px;\n    line-height: 26px;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .entry-meta {\n    margin: 5px 0 5px;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .entry-excerpt {\n    margin: 15px 0 0;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-details {\n    margin: 5px 0 10px;\n  }\n  #page .blog-shortcode.blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 .post-details.details-type-link {\n    margin-bottom: 2px;\n  }\n}<\/style><div class=\"blog-shortcode blog-masonry-shortcode-id-745564e164aca04d830211c69afa2a23 mode-masonry classic-layout-list jquery-filter meta-info-off enable-bg-rollover dt-icon-bg-off resize-by-browser-width loading-effect-none description-under-image \" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"4\" data-v-tablet-columns-num=\"2\" data-h-tablet-columns-num=\"4\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"iso-container\" ><div class=\"visible wf-cell iso-item\" data-post-id=\"29711\" data-date=\"2025-02-10T01:20:00+03:00\" data-name=\"Mysteeriostoksien korkea laatu - mist\u00e4 se riippuu?\"><article class=\"post project-odd visible post-29711 type-post status-publish format-standard has-post-thumbnail hentry category-avaleht category-top-2 category-top-loetud category-uncategorized-fi tag-meie-naeratame tag-testostud tag-trendline category-159 category-160 category-161 category-78\" data-name=\"Mysteeriostoksien korkea laatu &#8211; mist\u00e4 se riippuu?\" data-date=\"2025-02-10T01:20:00+03:00\">\n\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"https:\/\/trendline.ee\/fi\/mysteeri-ostoksien-korkea-laatu-miten-mahdollista\/\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20768&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2019\/12\/ravimid-1-768x768.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2019\/12\/ravimid-1-768x768.png 768w, https:\/\/trendline.ee\/wp-content\/uploads\/2019\/12\/ravimid-1.png 1000w\" loading=\"eager\" style=\"--ratio: 768 \/ 768\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"testostud\" title=\"ravimid\" width=\"768\" height=\"768\"  \/><\/a>\t<\/div>\n<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"https:\/\/trendline.ee\/fi\/mysteeri-ostoksien-korkea-laatu-miten-mahdollista\/\" title=\"Mysteeriostoksien korkea laatu &#8211; mist\u00e4 se riippuu?\" rel=\"bookmark\">Mysteeriostoksien korkea laatu &#8211; mist\u00e4 se riippuu?<\/a>\n\t<\/h3>\n\n\t\n\t<div class=\"entry-excerpt\"><p>Testostude kvaliteet &#8211; kuidas seda m\u00f5\u00f5ta? Miks on see nii oluline? Testostude tulemuste p\u00f5hjal pannakse ju paika edaspidised tegevuskavad \u2013 m\u00e4\u00e4ratakse \u201cravi\u201d. Kuidas hinnata arsti kvaliteeti? Selle taset, kes ravimit m\u00e4\u00e4rab (soovitab)? Artikkel toob muuhulgas&hellip;<\/p>\n<\/div>\n\t\n<a href=\"https:\/\/trendline.ee\/fi\/mysteeri-ostoksien-korkea-laatu-miten-mahdollista\/\" class=\"post-details details-type-link\" aria-label=\"Read more about Mysteeriostoksien korkea laatu &#8211; mist\u00e4 se riippuu?\">Lue artikkeli<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><div class=\"visible wf-cell iso-item\" data-post-id=\"30286\" data-date=\"2020-06-27T22:38:16+03:00\" data-name=\"Mystery Shopping ostoskeskuksissa - miten tehd\u00e4 se hyvin?\"><article class=\"post project-odd visible post-30286 type-post status-publish format-standard has-post-thumbnail hentry category-top-2 category-uncategorized-fi category-160 category-78\" data-name=\"Mystery Shopping ostoskeskuksissa &#8211; miten tehd\u00e4 se hyvin?\" data-date=\"2020-06-27T22:38:16+03:00\">\n\n<div class=\"post-thumbnail-wrap\">\n\t<div class=\"post-thumbnail\">\n\t\t\n\t\t\n\t\t<a href=\"https:\/\/trendline.ee\/fi\/testost-keskustes-miks-ja-kuidas\/\" class=\"post-thumbnail-rollover layzr-bg layzr-bg\" ><img decoding=\"async\" class=\"iso-lazy-load preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20768%20410&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2020\/06\/Spice-Centre-Riga-Trendline-Mystery-Shipping-partner-768x410.jpeg\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2020\/06\/Spice-Centre-Riga-Trendline-Mystery-Shipping-partner-768x410.jpeg 768w, https:\/\/trendline.ee\/wp-content\/uploads\/2020\/06\/Spice-Centre-Riga-Trendline-Mystery-Shipping-partner-1123x600.jpeg 1123w\" loading=\"eager\" style=\"--ratio: 768 \/ 410\" sizes=\"(max-width: 768px) 100vw, 768px\" alt=\"Scpice Riga Trendline Analytics Mystery Shopping SLEPEN\u0100 PIRC\u0112JA V\u0112RT\u0112\u0160ANA\" title=\"Spice Centre Riga Trendline Mystery Shipping partner\" width=\"768\" height=\"410\"  \/><\/a>\t<\/div>\n<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"entry-title\">\n\t\t<a href=\"https:\/\/trendline.ee\/fi\/testost-keskustes-miks-ja-kuidas\/\" title=\"Mystery Shopping ostoskeskuksissa &#8211; miten tehd\u00e4 se hyvin?\" rel=\"bookmark\">Mystery Shopping ostoskeskuksissa &#8211; miten tehd\u00e4 se hyvin?<\/a>\n\t<\/h3>\n\n\t\n\t<div class=\"entry-excerpt\"><p>Testostud keskustes \u2013 kuidas saada objektiivne pilt teenindus- ja m\u00fc\u00fcgioskustest, kui keskus on koduks 200 v\u00f5i rohkemale \u00fc\u00fcrnikule? Kuidas korraldada testostud, kui \u00fc\u00fcrnike hulgas v\u00e4ga erinevate kategooriate esindajaid nagu apteek, riidepood, ehtebutiik, pirukalett, kino, suur&hellip;<\/p>\n<\/div>\n\t\n<a href=\"https:\/\/trendline.ee\/fi\/testost-keskustes-miks-ja-kuidas\/\" class=\"post-details details-type-link\" aria-label=\"Read more about Mystery Shopping ostoskeskuksissa &#8211; miten tehd\u00e4 se hyvin?\">Lue artikkeli<i class=\"dt-icon-the7-arrow-03\" aria-hidden=\"true\"><\/i><\/a>\n\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][\/vc_row][vc_row margin_top=&#8221;6&#8243; margin_bottom=&#8221;6&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-90d2523345e189b140e76992c4aa3a1b.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-90d2523345e189b140e76992c4aa3a1b.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-90d2523345e189b140e76992c4aa3a1b .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-90d2523345e189b140e76992c4aa3a1b .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-90d2523345e189b140e76992c4aa3a1b alignnone  vc_custom_1736080926713 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-meeting-100-copy.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-meeting-100-copy.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-meeting-100-copy\/\" style=\"--ratio: 100 \/ 100;\" alt=\"\" \/><\/div><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Tavataan!<\/span><\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #404040;\">Esittelemme mielell\u00e4mme palvelujemme sis\u00e4ll\u00f6n ja muodon joko toimistollanne tai verkkokokouksessa.<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f30152-o1\" lang=\"et\" dir=\"ltr\" data-wpcf7-id=\"30152\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fi\/wp-json\/wp\/v2\/pages\/29235#wpcf7-f30152-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktivorm\" novalidate=\"novalidate\" data-status=\"init\" data-gtm4wp-form-name=\"Kontaktivorm_26_FIN\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"30152\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"et\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f30152-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>Sinun nimesi\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>Yrityksen nimi\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"firma-nimi\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"firma-nimi\" \/><\/span>\n<\/p>\n<p>S\u00e4hk\u00f6posti\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Valitse aiheet, joista olet kiinnostunut\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Mysteerishoppaus\" \/><span class=\"wpcf7-list-item-label\">Mysteerishoppaus<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Asiakaskokemus (CX)\" \/><span class=\"wpcf7-list-item-label\">Asiakaskokemus (CX)<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Ty\u00f6ntekij\u00e4kokemus (EX)\" \/><span class=\"wpcf7-list-item-label\">Ty\u00f6ntekij\u00e4kokemus (EX)<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Sis\u00e4inen tarkastus\" \/><span class=\"wpcf7-list-item-label\">Sis\u00e4inen tarkastus<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Koulutukset\" \/><span class=\"wpcf7-list-item-label\">Koulutukset<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Palvelustandardit\" \/><span class=\"wpcf7-list-item-label\">Palvelustandardit<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Opetusvideot\" \/><span class=\"wpcf7-list-item-label\">Opetusvideot<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Verkkotapaaminen\" \/><span class=\"wpcf7-list-item-label\">Verkkotapaaminen<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-248\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-248[]\" value=\"Muu aihe ...\" \/><span class=\"wpcf7-list-item-label\">Muu aihe ...<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Kommentti (valinnainen)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"L\u00c4HET\u00c4\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"130\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-top-width: 6px;\"><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h6 style=\"text-align: right;\"><span style=\"color: #ccc8c8;\">Yhteystiedot: Trendline <a href=\"https:\/\/trendline.ee\/kontakt\/\">#mysteryshopping<\/a><\/span><\/h6>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; css=&#8221;.vc_custom_1586198742204{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-fc82231323beb51f985ff083cb1c811b.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-fc82231323beb51f985ff083cb1c811b.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-fc82231323beb51f985ff083cb1c811b .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-fc82231323beb51f985ff083cb1c811b .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-fc82231323beb51f985ff083cb1c811b alignnone  vc_custom_1736066875540 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20100%20100&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-taxi-license-100.png\" data-srcset=\"https:\/\/trendline.ee\/wp-content\/uploads\/2025\/01\/icons8-taxi-license-100.png 100w\" loading=\"eager\" sizes=\"(max-width: 100px) 100vw, 100px\" width=\"100\" height=\"100\"  data-dt-location=\"https:\/\/trendline.ee\/fi\/testostud\/icons8-taxi-license-100\/\" style=\"--ratio: 100 \/ 100;\" alt=\"testostja koolitusele registreerimine turunduskoolitus m\u00fc\u00fcgikoolitus juhtimiskoolitus teeninduskoolitus\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1722628790624{border-top-width: 10px !important;border-right-width: 10px !important;border-bottom-width: 10px !important;border-left-width: 10px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 20px !important;padding-left: 30px !important;background-color: #f7f7f7 !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 20px !important;border-color: #ffffff !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1723445988731{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #e04d60;\"><span style=\"caret-color: #e04d60;\">Haluaisitko tehd\u00e4 mysteeriasiakkaan ty\u00f6t\u00e4?<\/span><\/span><\/h3>\n<h5 style=\"text-align: left;\"><span style=\"color: #404040;\"><span style=\"caret-color: #404040;\">Jos Mystery Shoppingimme ja visiomme kokonaisuutena puhuttelevat sinua ja haluaisit tehd\u00e4 silloin t\u00e4ll\u00f6in mysteeriasiakkaan ty\u00f6t\u00e4, niin <strong>LUE LIS\u00c4\u00c4<\/strong> siit\u00e4, mit\u00e4 t\u00e4m\u00e4 ty\u00f6 pit\u00e4\u00e4 sis\u00e4ll\u00e4\u00e4n ja mitk\u00e4 ovat <\/span><\/span><a href=\"https:\/\/www.tootukassa.ee\/toopakkumised\/testklient-e-testostja-573410?ref=b3RzaXNvbmE9dGVzdG9zdHVk&amp;src=ao\"><span style=\"color: #404040;\"><span style=\"caret-color: #404040;\">odotuksemme <\/span><\/span><\/a><span style=\"color: #404040;\"><span style=\"caret-color: #404040;\">testiasiakkaita kohtaan. Lue <strong>usein kysytyt kysymykset<\/strong>. Jos haluat hakea, t\u00e4yt\u00e4 lyhyt <strong>yhteydenottolomake<\/strong>.<\/span><\/span><\/h5>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_btn title=&#8221;LUE LIS\u00c4\u00c4 ja L\u00c4HET\u00c4 CV \u203a&#8221; style=&#8221;3d&#8221; color=&#8221;chino&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; css=&#8221;.vc_custom_1749575558670{margin-top: 10px !important;}&#8221; link=&#8221;url:https%3A%2F%2Ftrendline.ee%2Fkuidas-saada-testostjaks%2F|title:KUIDAS%20SAADA%20TESTOSTJAKS%3F|target:_blank&#8221;][\/vc_column][\/vc_row][vc_row margin_top=&#8221;50&#8243; margin_bottom=&#8221;50&#8243;][vc_column]<div class=\"hr-thin style-line\" style=\"width: 100%;border-color: rgba(224,77,96,0.3);border-top-width: 6px;\"><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1778502142182{margin-bottom: 50px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1778519808070{margin-bottom: 0px !important;}&#8221;]<\/p>\n<blockquote>\n<h3 style=\"text-align: center;\"><span style=\"color: #333333;\"><span style=\"color: #e04d60;\">ME HYMYILEMME<\/span>\u239f<\/span>Kutsumme teid\u00e4t mukaan positiiviseen ja opettavaiseen aloitteeseen<\/h3>\n<h3 style=\"text-align: center;\"><\/h3>\n<\/blockquote>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1612639263858{margin-bottom: 50px !important;}&#8221;][vc_column]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-8cd7577f2f096c28afcdd47f2f6d2117.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-8cd7577f2f096c28afcdd47f2f6d2117.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-8cd7577f2f096c28afcdd47f2f6d2117 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-8cd7577f2f096c28afcdd47f2f6d2117 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-8cd7577f2f096c28afcdd47f2f6d2117 alignnone  vc_custom_1786912524468 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><a href=\"https:\/\/trendline.ee\/fi\/me-hymyillemme\/\" class=\" layzr-bg rollover\" style=\"\" aria-label=\"Image\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%202560%20457&#39;%2F%3E\" data-src=\"https:\/\/trendline.ee\/wp-content\/uploads\/2026\/08\/FIN-Me-hymyilemme-1-7-scaled.png\" 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width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;] Lue ja pohdi, voisivatko n\u00e4m\u00e4 13 Trendlinen Mystery Shopping -palvelun kuvausta auttaa tekem\u00e4\u00e4n mysteeriostoksistanne hy\u00f6dyllisempi\u00e4. 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