{"id":20377,"date":"2020-06-27T22:38:16","date_gmt":"2020-06-27T19:38:16","guid":{"rendered":"https:\/\/trendline.ee\/?p=20377"},"modified":"2025-05-18T22:49:28","modified_gmt":"2025-05-18T19:49:28","slug":"slapti-pirkejai-prekybos-centruose-kodel-to-reikia-ir-kaip-tai-vyksta","status":"publish","type":"post","link":"https:\/\/trendline.ee\/lt\/slapti-pirkejai-prekybos-centruose-kodel-to-reikia-ir-kaip-tai-vyksta\/","title":{"rendered":"Slapti pirk\u0117jai prekybos centruose \u2013 kod\u0117l to reikia ir kaip tai vyksta?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]JTNDJTIxLS0lMjBHb29nbGUlMjBUYWclMjBNYW5hZ2VyJTIwLS0lM0UlMEElM0NzY3JpcHQlM0UlMjhmdW5jdGlvbiUyOHclMkNkJTJDcyUyQ2wlMkNpJTI5JTdCdyU1QmwlNUQlM0R3JTVCbCU1RCU3QyU3QyU1QiU1RCUzQnclNUJsJTVELnB1c2glMjglN0IlMjdndG0uc3RhcnQlMjclM0ElMEFuZXclMjBEYXRlJTI4JTI5LmdldFRpbWUlMjglMjklMkNldmVudCUzQSUyN2d0bS5qcyUyNyU3RCUyOSUzQnZhciUyMGYlM0RkLmdldEVsZW1lbnRzQnlUYWdOYW1lJTI4cyUyOSU1QjAlNUQlMkMlMEFqJTNEZC5jcmVhdGVFbGVtZW50JTI4cyUyOSUyQ2RsJTNEbCUyMSUzRCUyN2RhdGFMYXllciUyNyUzRiUyNyUyNmwlM0QlMjclMkJsJTNBJTI3JTI3JTNCai5hc3luYyUzRHRydWUlM0JqLnNyYyUzRCUwQSUyN2h0dHBzJTNBJTJGJTJGd3d3Lmdvb2dsZXRhZ21hbmFnZXIuY29tJTJGZ3RtLmpzJTNGaWQlM0QlMjclMkJpJTJCZGwlM0JmLnBhcmVudE5vZGUuaW5zZXJ0QmVmb3JlJTI4aiUyQ2YlMjklM0IlMEElN0QlMjklMjh3aW5kb3clMkNkb2N1bWVudCUyQyUyN3NjcmlwdCUyNyUyQyUyN2RhdGFMYXllciUyNyUyQyUyN0dUTS1XNDdUVDdXNiUyNyUyOSUzQiUzQyUyRnNjcmlwdCUzRSUwQSUzQyUyMS0tJTIwRW5kJTIwR29vZ2xlJTIwVGFnJTIwTWFuYWdlciUyMC0tJTNF[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html css=&#8221;&#8221;]JTNDJTIxLS0lMjBHb29nbGUlMjBUYWclMjBNYW5hZ2VyJTIwJTI4bm9zY3JpcHQlMjklMjAtLSUzRSUwQSUzQ25vc2NyaXB0JTNFJTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cuZ29vZ2xldGFnbWFuYWdlci5jb20lMkZucy5odG1sJTNGaWQlM0RHVE0tVzQ3VFQ3VzYlMjIlMEFoZWlnaHQlM0QlMjIwJTIyJTIwd2lkdGglM0QlMjIwJTIyJTIwc3R5bGUlM0QlMjJkaXNwbGF5JTNBbm9uZSUzQnZpc2liaWxpdHklM0FoaWRkZW4lMjIlM0UlM0MlMkZpZnJhbWUlM0UlM0MlMkZub3NjcmlwdCUzRSUwQSUzQyUyMS0tJTIwRW5kJTIwR29vZ2xlJTIwVGFnJTIwTWFuYWdlciUyMCUyOG5vc2NyaXB0JTI5JTIwLS0lM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Kaip objektyviai suprasti nuomininko pardavim\u0173 ir aptarnavimo \u012fg\u016bd\u017eius, jei tame pa\u010diame prekybos centre yra \u0161imtai parduotuvi\u0173 ir restoran\u0173 su labai skirtingais aptarnavimo modeliais? Jei drabu\u017ei\u0173 parduotuv\u0117s ir kavin\u0117s bus vertinamos pagal t\u0105 pa\u010di\u0105 skal\u0119, kils daug gin\u010d\u0173 ir nesutarim\u0173. Tai b\u016bt\u0173 \u012fmanoma tik tuo atveju, jei surinkta informacija b\u016bt\u0173 labai bendro pob\u016bd\u017eio, ta\u010diau tai nesuteikt\u0173 pakankamai duomen\u0173, kurie parduotuv\u0117ms pad\u0117t\u0173 daryti pa\u017eang\u0105, tobul\u0117ti ir gerinti klient\u0173 aptarnavimo patirt\u012f.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<h2 class=\"wp-block-heading\">Skirtingi klausimynai skirting\u0173 paslaug\u0173 koncepcijoms!<\/h2>\r\n\r\n<p>B\u016bt\u0173 labai logi\u0161ka naudoti skirtingus klausimynus skirtingoms klient\u0173 aptarnavimo koncepcijoms. Kod\u0117l? Tod\u0117l, kad darbdavi\u0173 l\u016bkes\u010diai darbuotoj\u0173 at\u017evilgiu yra skirtingi. Kalbant apie \u201eslapto pirk\u0117jo\u201c atliekam\u0105 pirkim\u0105, nuominink\u0173 ar darbuotoj\u0173 reitingai gali b\u016bti daug tikslesni, jei jie bus sudaromi pagal skirtingas kategorijas, o ne lyginant skirting\u0173 tip\u0173 aptarnavimo modelius. Renkant klient\u0173 atsiliepimus ir asmenin\u0119 nuomon\u0119, rezultatai bus subjektyvesni, ir tai yra teisinga, nes tikslas yra suprasti, kaip klientai jau\u010diasi. Ta\u010diau tiksliai orientuoto <a href=\"https:\/\/trendline.ee\/lt\/slapto-pirkejo-tyrimai\/\">slapto pirkimo<\/a> atveju matuojame, kaip elgiasi darbuotojai ir kiek jie i\u0161pildo darbdavi\u0173 l\u016bkes\u010dius. \u0160i informacija gali b\u016bti daug tikslesn\u0117 ir objektyvesn\u0117, kai tinkamai vertinamos \u012fvairios paslaug\u0173 koncepcijos.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<h2 class=\"wp-block-heading\">Koks yra slapto pirk\u0117jo paslaugos tikslas prekybos centruose?<\/h2>\r\n\r\n<p>Kod\u0117l lankom\u0117s pas gydytoj\u0105? Kad su\u017einotume, ar kas nors negerai su sveikata, o jei taip, k\u0105 daryti, kad pasveiktume. Pagrindinis <a href=\"https:\/\/trendline.ee\/lt\/ar-noretumete-tapti-slaptasis-pirkejas\/\">slapto pirk\u0117jo paslaugos<\/a> tikslas tur\u0117t\u0173 b\u016bti gauti ir surinkti informacij\u0105 b\u016bsimam pl\u0117tros darbui. Ir \u0161i informacija turi b\u016bti objektyvi ir tiksli!<\/p>\r\n\r\n<p>Jei\u00a0<a href=\"https:\/\/trendline.ee\/lt\/kaip-teikti-kokybiskas-slapto-pirkejo-paslaugas\/\">slaptas pirkimas<\/a>\u00a0vykdomas naudojant skirtingus klausimynus, taip pat galima rengti susitikimus su darbuotojais, remiantis skirtingomis kategorijomis. Tokiu atveju galima \u012ftraukti praktini\u0173 patarim\u0173, kaip toliau dirbti ir kaip tai pasiekti. Paprasti reitingai, \u012fvertinimai ar s\u0105ra\u0161ai nepadeda daryti pa\u017eangos. Ta\u010diau jei prekybos centro nuomininkai supras, kokias kli\u016btis turi \u012fveikti, kad pasiekt\u0173 geresni\u0173 rezultat\u0173, jie neabejotinai bus d\u0117kingi patalp\u0173 valdytojams, nes matys, kaip ger\u0117ja klient\u0173 aptarnavimo lygis ir viso prekybos centro verslo rezultatai.<\/p>\r\n\r\n<p>Kai kurie prekybos centrai patenkinti m\u016bs\u0173 darbu:<br \/>\u201e<a href=\"https:\/\/virukeskus.com\/\">Viru Centre<\/a>\u201c,\u00a0\u201e<a href=\"https:\/\/www.roccaalmare.ee\/\">Citycon Rocca al Mare<\/a>\u201c,\u00a0\u201e<a href=\"https:\/\/www.kristiinekeskus.ee\/\">Citycon Kristiine<\/a>\u201c,\u00a0\u201e<a href=\"https:\/\/www.spice.lv\/en\">Spice Centre<\/a>\u201c,\u00a0\u201e<a href=\"http:\/\/www.spicehome.lv\/en\">Spice Home<\/a>\u201c.<\/p>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Koks yra slapto pirk\u0117jo paslaugos tikslas prekybos centruose? Skirtingi klausimynai skirting\u0173 paslaug\u0173 koncepcijoms!<\/p>\n","protected":false},"author":1,"featured_media":20537,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[130,81,129,128],"tags":[],"class_list":["post-20377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-avaleht-lt","category-slapto-pirkejo-tyrimai","category-top-2-lt","category-top-loetud-lt","category-130","category-81","category-129","category-128","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Slapti pirk\u0117jai prekybos centruose \u2013 kod\u0117l to reikia ir kaip tai vyksta?<\/title>\n<meta name=\"description\" content=\"Koks yra slapto pirk\u0117jo paslaugos tikslas prekybos centruose? 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