Ask for DEMO! - Trendline - MEASURABLY better!

ASK FOR INFORMATION!

Fill this contact form and we’d be happy to answer any additional questions about any of our services.

Let’s meet!

We are happy to introduce our Mystery Shoping and other Services and make a demo
presentation in Your office or by a video meeting.

Trendline Analytics OÜ
Phone: (+372) 6 848 404
Mobile: (+372) 50 98 699
E-mail: info@trendline.app

[Estonia] info@trendline.ee
[Latvia] info@trendline.lv
[Lithuania] info@trendline.lt
[Finland] info@trendline.fi
[ENG and RUS] info@trendline.app

Trendline Analytics is a member of MSPA

Circle K Estonia, Retail Director

Hedi Nurme-Mc Donald

"Working with Trendline is easy and efficient. Trendline understood our wishes and needs quickly, offered solutions based on our needs and was very flexible in changing the already agreed activities and schedule. I am very pleased to have found a reliable, collaborative, flexible and solution-oriented partner for Mystery Shopping. In addition they offer a great Platform that allows you clearly visualize important information."

Hedi Nurme-MC Donalr _ Circle K _ referents _ Trendline _ testostud _ mystery shopping

Linda Kalniņa

Spice & Spice Home, Head of Marketing

"For Spice and Spice Home Shopping Centres is important priority to offer high level customer experience. We work together with our leasees to acomplish this. We are very satisfied with an important role of Trendline offering objective and service process based Mystery Shopping. We are pleased with our cooperation. We do reccomend the Trendline Mystery Shopping services especially for their interactive Platform and customer oriented service."

Linda Kalnina Spice Centre Trendline reference

Ramirent Baltic, General Manager

Heiki Onton

"Ramirent's main activity is the rental of various construction and industrial equipment, therefore a high level of customer service is important to us. We started conducting customer service and sales trainings almost 20 years ago, we also introduced a service standard, and we check the level of the company by conducting Mystery Shopping. Over time, we have worked with various partners and the quality has fluctuated greatly. Trendline has offered us a professional and modern approach to both training and Mystery Shopping. I recommend Trendline to all future clients."

 Brit Peterson

Rimi Estonia, Training Manager

"At Rimi, we focus on the customer and value-creating activities that make life easier for everyone. Trendline helps us in many ways in developing customer service skills. Through our cooperation, we support our customer service personnel thoughtfully and according to specific needs, so that they can perform their tasks as effortlessly and systematically as possible. This way we get better every day and feel more happy and satisfied with the work. We strongly recommend Mystery Shopping, trainings and customer surveys services of Trendline!"

Brit Peterson Trendline tagasiside testostud koolitused teenindusstandardid kliendiküsitlused

Swedbank AS, HR Director

Ülle Pind

"I have experienced the high quality of trainings by Trendline in various companies. Managers were very satisfied with Ericsson's time with the management training he conducted. Swedbank remembers the training with Trendline through multiple telephone counseling and customer service relations trainings. Our advisors and managers were satisfied with the content and quality of trainings. Eero is a trainer with long-term experience, who will definitely add value to companies with his trainings."

Ülle Matt referents Trendline koolitused Eero Palm

Viru Center, Marketing and Communications Director  (Nov 2008 - Jan 2020)

Taivi Koitla

"Trendline stands out from its competitors for its thoroughness and dedication, and its readiness to adapt existing solutions to customer needs. The will to improve the field in essence and the tireless work to do it may seem elemental, but when you work with Trendline you notice a big difference. I recommend working with Trendline and look forward to seeing the new heights they will reach under Eero Palm's leadership."

testost testostud trendline referents Mystery Shopping

Sportland Estonia, CEO

Nelli Nilson

"We are very pleased with cooperation with Trendline Mystery Shopping service. Trendline employees are innovative and thoughtful people whose passionate attitude towards their work is reflected in customer orientation and quality assurance. Sportland uses only the best, we recommend!"

testimine testostud testkülastused Mystery Shopping koolitused

Shopping Center Põhjakeskus, Manager

Tiiu Onga

"The news of Trendline's service to measure the service level of Shopping Malls in a concept-based way came to us in the fall of 2019. The cooperation that has begun has been professional, and the process has been enjoyably fast and efficient. We value the partner who contributes to the common goal. We encourage you to try it out!"

Dimitri Demjanov

President of Bocuse d'Or Estonia

"In my opinion, excellence in service starts with fixing the concept, and from there on, there is a constant commitment to put it in practice. Gloria still works with the service standards developed and implemented by Trendline. I strongly recommend!"

testost testostud trendline referents Mystery Shopping standardid teenindus

Illi Ojavere

Tallink Group, Hotel Manager

"Mystery Shopping with Trendline began in our hotels in the spring of 2018, followed by highly professional and practical training. Trendline is a strong choice for reliably measured results. Tallink Hotels strongly recommends using Trendline's skills and knowledge to develop service quality!"

testimine testostud testkülastused Mystery Shopping

testostud testkülastused testimine Mystery Shopping

"The cooperation with Trendline has been going on for many good years. Today, Trendline is one of the strongest and best ways in the market to monitor your customer service level. As the leader and representative of a large customer service organization I recommend using the solutions offered by Trendline!"

Jaan Ratnik

Tervis Spa Group, General Manager

"Postimees Group used Trendline in a large-scale training project, which included practical trainings for the entire sales team. The trainings gave to the participants confidence, professional skills and motivation. We recommend Trendline with calm heart because we know that their solutions will help you achieve results."

Helena Laus

Postimees Group, Training Mangager

Support

All Trendline customers have 24/7 access to our
customer support!
You can also request an introductory demo presentation after your first test period for all Your
department managers.

(EST, ENG, FIN, ESP, LAT, LIT, RUS)

Write us at: support@trendline.app ›

ASK FOR INFORMATION!

Fill this contact form and we’d be happy to answer any additional questions about any of our services.

Let’s meet!

We are happy to introduce our Mystery Shoping and other Services and make a demo presentation in Your office or by a video meeting.

<img data-lazy-fallback="1" loading="lazy" class="alignnone wp-image-7149 size-full" src="https://i0.wp.com/trendline.ee/wp-content/uploads/2018/01/ic-kõne.png?resize=100%2C100&#038;ssl=1" alt="testostud kontakt contact support" width="100" height="100" data-recalc-dims="1" />

Support

All Trendline customers have 24/7 access to our customer support! You can also request an introductory demo presentation after your first test period for all Your department managers.

(EST, ENG, FIN, ESP, LAT, LIT, RUS)

We are happy to introduce our Mystery Shoping and other Services and make a demo
presentation in Your office or by a video meeting.

All Trendline customers have 24/7 access to our
customer support!
You can also request an introductory demo presentation after your first test period for all Your
department managers.