Mystery Shopping Platform and Internal Audit Software by Trendline

testostud testost mystery shopping platform

Mystery Shopping Platform

In our Platform every customer can assigne what aspects to measure and what aspects of service and sales process to analyze.

External and internal audit on the same dashboard.

testostud platvorm kasutajaliides mystery shopping platform

Discover our Software

Discover how our service can simplify Your workflow and improve Your company’s service.

Learn more about our interactive features and capabilities!

testostud platvorm kasutajaliides mystery shopping platform

Watch a video

Following video (2:03) will give You a short overview of the features that our Platform can offer Your company.

Use Full Screen and Pause/Play functions, for more in-depth analysis.

Mystery Shopping Platform testostud kasutajaliides

Internal Audit Tool by Trendline

Our Software is a practical tool for midlevel managers, couches, trainers and etc.  to make shadow observations and to analyze the progress of employees.

User Interface will analyze and show exact weak spots by company, by department and by employee.


Multilingual Software

Trendline Platform “speaks” ENG, RUS, LAT, LIT, FIN, EST, ESP … and we like to learn new languages.

It is great solution for international corporations who are operating with same stadards in different Countries.

videostandardid õppevideod Trendline teenindusstandardid Mystery shopping

Mystery Shopping full service

Trendline organizes Mystery Shopping waves in all Baltic countries. Feel free to ask about objective aproach.

Learn more ›

Trendline Analytics 20 aastat kogemust - koolitused, testostud, teenindusstandardid, küsitlused

We can!

We have more than 20 years of experience. Lot of experience in making trainings, producing service standards and organizing Service Evaluation.

Satisfied with our work: Circle K, Ramirent, Rimi, Baltika Group, Tele2, Viru Center, Bauhof, Sportland, Swedbank, Expert, BENU, Hawaii Express, Apotheka, Luminor, Europcar, Daily, R-Kiosk, Prisma, and others.


Let’s meet!

We are happy to introduce our services and make a demo
presentation in Your office or by a video meeting.



Customer support

All our customers have access to our free customer support!
For example, You can request a walkthrough demo for Your department managers.


Write: ›

testostud Mystery Shopping testost

Follow us …

You’re welcome to follow us on our
Facebook page.

Follow us on Facebook! ›

Trendline Analytics is a member of MSPA