Trendline
Trendline
  • FOR HOTELS
  • FOR RETAIL
  • CONTACT
  • LOGIN
  • ENG
    • EST
 
  • FOR HOTELS
  • FOR RETAIL
  • CONTACT
  • LOGIN
  • ENG
    • EST
  • How are You doing?
    We mean ... really?
    Objectively?
  • What we do?
    We measure sales- and service skills
    We test Your staff's skills in different service phases. You will see in a specific way what are the main obstacles of the cash flow.
  • We can!
    Lot of experience in making training, producing service standards and organizing Mystery Shopping waves for Retail companies.
    Satisfied with our work: Bauhof, Sportland, Expert, BENU, Hawaii Express, Apotheka, Daily, R-Kiosk, Prisma, and others.
    More than 17 years of experience.
  • Targeted and with purchase / or not
    According to the goal with real purcase and payment or if this is not important without it.
    In case of name-targeting we test all or chosen employees by name.
    Objective and clear results. Employees see their own personal results and can learn from it. Personal feedback.
    It is possible to divide all service cases which leads to the purchase and these which remains without closing. You can find out the reasons.
    Perfect to monitor the new employees while they are in a test period.
  • ASK FOR AN OFFER
    Tell us a little bit about your business and we will respond with a quote.
  • Internal Audit
    Rent it and use to alayze Your "shadow" observations, joint visits, internal audits, etc.
    Tool for B2B, Call Centers, retail companyes, hotels and ...
    User Interface - tool for managers!
    Ask more ...
  • Quality Mystery Shopping
    Objective focuse
    Motivated test clients
    Interactive user inteface
    Thanks to the 17 years of training work we can focus on relevant.
    We pay 3-4 times more to our test clients than our competitors.
    Visual, easy. Developed to meet the needs of our customers.
    3 key factors of high
  • Wach the video
    Following animation-video (3:26) gives an overview of our user interface and walks You through it's fields of use.
    Use Full Screen function below the video and click paus/play to take time to analyze the details.
  • Multilingual
    Trendline™ user interface "speaks" ENG, RUS, FIN, SWE, LAT, LIT, POL, ESP, EST ... or whatever language You need.
    What language do You speak?
  • Evaluate Your HOTEL or SPA!
    From booking call to check-out
    READ MORE
  • Evaluate Your RETAIL SERVICE!
    We wil find out Your "red" and "green" areas
    READ MORE
  • Evaluate Your CATERING chain!
    We will show You where the "leaks" are
    ASK ABOUT
  • Evaluate Your CALL CENTER!
    Lets find out how the calls are handeled!
    ASK ABOUT
  • and develop!
    More than 17 years of experience.
    Ask more ...
    We evaluate
  • Satisfied customers:
  • © Trendline 2018
    ®
    info@trendline.ee
  • EST
  • ENG