From the booking call to check-out
We evaluate all different departments according to the service standards of each one.
We find out the "red" areas and will show where the "leaks" are. You will also get the "green" areas to built Your employees and transmit the positive experiences.
The hotels satisfied with our services: Hedon Spa, Radisson BLU, Tallink Hotels, Swissôtel, Aqva Spa, Tervis Spa Group, Hotel Palace, GO Spa, and others.
Trendline has more than 17 years of experience in developing of hotels.
Your home, Your rules!
With nice experience and Your cooperation we put together the questionnaires that are objective and focused.
We will be guided by Your Service Standards
Wach the video
Following animation-video (3:26) gives an overview of our user interface and walks You through it's fields of use.
Use Full Screen function below the video and click paus/play to take time to analyze the details.
Sees the results and analysis of all company and all departments and all employees.
Sees his/her own department's data. Can enter employee-manager agreements.
Can see any time the results of all tests made to him/her. Can learn and analyze the service process 24/7.
Trendline™ user interface "speaks" ENG, RUS, FIN, SWE, LAT, LIT, POL, ESP, EST ... or whichever language You need.
What language do You speak?
Rent it and use to alayze Your "shadow" observations, joint visits, internal audits, etc.
Tool for B2B, Call Centers, retail companyes, hotels and ...
User Interface - tool for managers!
Ask more ...
ASK FOR AN OFFER
Tell us a little bit about your business and we will respond with an offer.